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IS240 > CH8 (test bank) > Flashcards

CH8 (test bank) Flashcards

1
Q

T/F: Ease of learning and ease of use are often in conflict.

A

T

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2
Q

T/F: User interface design is frequently added to the system after the business rules and business logic has been designed.

A

F

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3
Q

T/F: To implement the dialog metaphor requires voice communication and voice recognition capabilities on the computer.

A

F

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4
Q

T/F: A good example of an error message might be, “The account information is missing critical data. Please re-enter.”

A

F

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5
Q

T/F: Users need to feel that they can explore options and take actions that can be canceled without difficulty.

A

T

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6
Q

T/F: A persons ability to remember things is not an important consideration for user-interface design.

A

F

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7
Q

T/F: Dialog and user-interface design is best done in a top-down approach.

A

F

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8
Q

T/F: Designing a consistent-appearing and consistent-functioning interface is one of the least important design goals.

A

T

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9
Q

T/F: Adequate feedback from a system to user data entry helps reduce errors.

A

T

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10
Q

T/F: Menus should only include options that are activities from the list of use cases.

A

F

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11
Q

T/F: Menu design and dialog design should be done separately.

A

F

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12
Q

T/F: An initial grouping of cases by actor and subsystem is a good starting point for menu design.

A

T

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13
Q

T/F: Each dialog may only have one window form.

A

F

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14
Q

T/F: Storyboarding should result in a detailed dialog design.

A

F

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15
Q

T/F: The design of a desktop system and a Web based system have similar performance issues that must be considered.

A

F

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16
Q

T/F: EDI stands for electronic database integration

A

F

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17
Q

T/F: XML is a technique to identify possible security breaches in the system.

A

F

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18
Q

T/F: Highly automated input devices such as scanners can capture many system inputs.

A

F

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19
Q

T/F: XML is a definition language that allows users add new constructs to the language.

A

T

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20
Q

Which of the following is NOT one of the principles of user-centered design?
a. Focus early on the users and their work.
b. Evaluate design to ensure usability.
c. Business requirements drive development.
d. Use iterative development.

A

c. Business requirements drive development.

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21
Q

A metaphor of human-computer interaction (HCI) in which the user interacts directly with objects on the display screen, is referred to as ____.
a. desktop metaphor c. document metaphor
b. direct manipulation metaphor d. dialog metaphor

A

b. direct manipulation metaphor

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22
Q

An approach where the visual display is organized into regions and includes an arrangement of common tool icons is called a ____.
a. desktop metaphor c. document metaphor
b. direct manipulation d. dialog metaphor

A

a. desktop metaphor

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23
Q

A metaphor of human-computer interaction (HCI) in which interacting with the computer, is much like carrying on a conversation is called ____.
a. desktop metaphor c. document metaphor
b. direct manipulation d. dialog metaphor

A

d. dialog metaphor

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24
Q

Software (such as typical tax preparation software) which in essence interviews the user is following which user interface metaphor?
a. Collaboration metaphor c. Interview metaphor
b. Document metaphor d. Dialog metaphor

A

d. Dialog metaphor

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25
Q

The study of human interaction with machines in general is called ____.
a. human factors engineering c. human-computer interaction
b. user-centered design d. usability

A

c. human-computer interaction

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26
Q

A metaphor of human-computer interaction, in which interaction with the computer involves browsing and entering data on electronic documents, is referred to as a ____ metaphor.
a. desktop c. document
b. direct manipulation d. dialog

A

c. document

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27
Q

A key principle of human-computer interaction (HCI) that states that all controls should be noticeable and provide an indication that the control is responding to the user’s action, is called ____.
a. informative feedback c. consistency
b. affordance d. visibility

A

d. visibility

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28
Q

A key principle of human-computer interaction (HCI), that states that the appearance of any control should suggest its functionality, is called ____.
a. informative feedback c. consistency
b. affordance d. visibility

A

b. affordance

29
Q

Since it is not always clear that Web page objects are clickable, or when a control has recognized the click, designers should be careful to apply the principle of ____.
a. affordance c. shortcuts
b. consistency d. visibility

A

d. visibility

30
Q

Each dialog within the system should be organized with a clear sequence–a beginning, middle, and end. This describes which of the eight golden rules for designing interactive interfaces?
a. Offer informative feedback
b. Permit easy reversal of actions
c. Support internal locus of control
d. Design dialogs to yield closure.

A

d. Design dialogs to yield closure.

31
Q

Operating systems deliberately include an electronic “click” sound for keyboard and mouse activities. This describes which of the eight golden rules for designing interactive interfaces?
a. Offer informative feedback
b. Offer simple error handling
c. Support internal locus of control
d. Strive for consistency

A

a. Offer informative feedback

32
Q

“When subsequent processing is delayed by more than a second or two, users may repeatedly press controls or reenter information, resulting in processing errors and user frustration” is an example of what?
a. Lack of error handling c. Lack of closure
b. Lack of feedback d. Lack of consistency

A

b. Lack of feedback

33
Q

Designers should be sure to include cancel buttons on all dialog boxes which allow the user to back up. This is an example of what?
a. Easy reversal of actions
b. Reduce short term memory load
c. Good error handling
d. Dialog that yields closure

A

a. Easy reversal of actions

34
Q

Users should not be required to keep track of information that they have previously entered. This is an example of what?
a. Easy reversal of actions c. Good error handling
b. Reduce short term memory load d. Dialogs that yields closure

A

b. Reduce short term memory load

35
Q

A good design heuristic for menu design is to limit the menu choices to _____ choices.
a. four to nine c. three to seven
b. never more than seven d. five to ten

A

d. five to ten

36
Q

One way to ensure consistency across the web pages of a web site is to implement the pages using _______.
a. Device specific pages
b. Menu items that are grouped appropriately
c. Cascading style sheets
d. Browser specific coding

A

c. Cascading style sheets

37
Q

What does XML stand for?
a. Extended Module Links c. Extensible Markup Language
b. External Machine Language d. Extensible Modern Language

A

c. Extensible Markup Language

38
Q

Which of the following is NOT an input device used to reduce input errors?
a. Magnetic card strip reader c. Touch screen
b. Electronic keyboard d. Bar code reader

A

b. Electronic keyboard

39
Q

Which of the following is NOT an example of a technique to reduce input errors?
a. Design input codes with special meanings
b. Avoid human involvement
c. User electronic data capture devices
d. Capture data close to the source

A

a. Design input codes with special meanings

40
Q

Reports that are not predefined by a programmer, but are designed as needed, are called ____ reports.
a. one-time c. business
b. quick and dirty d. ad hoc

A

d. ad hoc

41
Q

A report that contains only information about nonstandard or out-of-bound conditions is a(n) ____ report.
a. runtime c. exception
b. error d. executive

A

c. exception

42
Q

A report that is used primarily for strategic decision making is called a(n) ____ report.
a. executive c. exception
b. key item d. summary

A

a. executive

43
Q

An external output that includes a portion that is returned to the system as an input is a(n) ____.
a. output-input document c. return document
b. turn-around document d. tear off and return document

A

b. turn-around document

44
Q

A report that is printed to be used by persons outside of the organization is called a(n) ____.
a. outside report c. external output
b. non-sensitive output d. company report

A

c. external output

45
Q

The ability to link a summary field to the supporting detail, and to dynamically view that detail on a screen, is called ____.
a. exploding report c. dynamic reporting
b. windowing a field d. drill down

A

d. drill down

46
Q

The major advantage of screen output versus printed output is that screen output ____.
a. can be updated dynamically c. has more information
b. is more user friendly
d. is more secure

A

a. can be updated dynamically

47
Q

Electronic reports can provide a(n) ____ on the report to activate a lower-level report, which provides more detailed information.
a. cursor link c. mouseover
b. activation key d. hot spot hyperlink

A

d. hot spot hyperlink

48
Q

One effective way to present large volumes of data is to summarize it and present it ____.
a. in tabular form
c. with control totals
b. in graphical chart or diagram d. on a computer screen

A

b. in graphical chart or diagram

49
Q

Two of the most common graphical charting techniques are ____.
a. vertical charts and horizontal charts
b. line charts and series charts
c. bar charts and pie charts
d. printed charts and screen charts

A

c. bar charts and pie charts

50
Q

The _______ describe the inputs and outputs that require no or minimal human intervention.

A

system interfaces

51
Q

The _______ are inputs and outputs that directly involve a system user.

A

user interfaces

52
Q

The ____________________ is everything the end user comes into contact with while using the system–physically, perceptually, and conceptually.

A

user interface

53
Q

What is the term used for design techniques that embody the view that the user interface is the entire system.

A

User-centered Design

54
Q

The degree to which a system is easy to learn and to use is called _______.

A

usability

55
Q

When the appearance of a specific control suggests its function, that is called _______.

A

affordance

56
Q

When a control provides immediate feedback to a user, such as when a button shows it has been clicked, that is called _______.

A

visibility

57
Q

A technique to create a sequence of sketches of the display screen during a dialog is called _____.

A

Storyboarding

58
Q

A type of text box input control that only contains a set of predefined data values is called a ______.

A

list box

59
Q

A type of text box that contains a set of predefined values but also allows the user to enter new values is called a ______.

A

combo box

60
Q

A type of input control where the user can select only one item from a group of items.

A

radio button

61
Q

A type of input control that allows the user to select multiple items within a group of items is called _______.

A

check boxes

62
Q

What is the term used to describe a Web page encoding standard that enables the page look-and-feel to dynamically change?

A

Cascading style sheets (CSS)

63
Q

Software that adapts the user interface to the special needs of persons with disabilities, such as the visual or hearing impaired, is called _______.

A

assistive technologies

64
Q

What is the term used to describe the character sequences such as <name> that serve as the endpoints for a defined group of textual characters?</name>

A

XML tags

65
Q

A user-interface output design technique that allows a user to select a summary field and view the supporting details is called _______.

A

drill down

66
Q

Which of the following are techniques used by developers to evaluate the effectiveness and usability of user interface designs. (Choose two)
a. Focus early on users and how they work
b. Statistically analyze test and use data
c. Use iterative techniques
d. Involve users in design meetings
e. Use formal modeling techniques
f. Conduct focus groups

A

b. Statistically analyze test and use data
f. Conduct focus groups

67
Q

When the layout and the formats is being designed for the screens for desktop systems (non Web systems), there are several critical issues. Which of the following are considered to be important considerations? (choose two)
a. Performance and load speed
b. LAN Connectivity
c. Consistency across screens
d. Input validation
e. Screen size
f. Fonts and colors

A

c. Consistency across screens
f. Fonts and colors

68
Q

When the user interface is being designed for Web based systems, there are several important considerations. Which of the following are included in those particularly important issues? (Choose two)
a. Web Connectivity
b. Performance and load speed
c. Pictures, Video and Sound
d. Programming language
e. Server speeds and capabilities
f. HTML standards

A

c. Pictures, Video and Sound
b. Performance and load speed

69
Q

When designing the user interface for handheld devices there are several important issues critical for only those devices. Which of the following are considered to be important issues? (Choose two)
a. Battery power consumption
b. Memory limitations
c. Custom apps versus Web apps
d. Speed and throughput
e. Screen size
f. 3G or 4G network

A

e. Screen size
d. Speed and throughput

IS240 (22 decks)

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