Ch.6

Question 1

Which feature in web browsers will prevent pop-ups from launching?

Answer 1

pop-up blocker

Question 2

According to the A+ exam guide, what are the steps in malware removal?

Answer 2

1. Identify and research malware symptoms.
2. Quarantine the infected systems.
3. Disable System Restore (in Windows).
4. Remediate the infected systems.
5. Update the anti-malware software.
6. Scan and use removal techniques (safe mode, pre-installation environment).
7. Schedule scans and run updates.
8. Enable System Restore and create a restore point (in Windows).
9. Educate the end user.

Question 3

According to the A+ exam guide, what is the first step in malware removal?

Answer 3

Identify and research malware symptoms.

Question 4

According to the A+ exam guide, what is the last step in malware removal?

Answer 4

Educate the end user.

Question 5

After malware removal, why should you educate the end user?

Answer 5

to prevent future malware infection

Question 6

What should you do if a user needs an administrative password to install a program on his computer?

Answer 6

Enter the password yourself and install the program.

Question 7

Why should you not store passwords in a text file on your desktop?
.

Answer 7

Someone can open the file and read your passwords

Question 8

What does a retinal scanner do?

Answer 8

It uses a laser to scan the blood vessels in the back of the eye to authenticate a person’s identity.

Question 9

What does the acronym NAC denote?

Answer 9

network access control

Question 10

In iOS, which feature is responsible for locating and remotely wiping lost devices?

Answer 10

the Find My iPhone feature in iCloud

Question 11

What is a locator application?

Answer 11

an application that helps locate a mobile device when it is stolen

Question 12

What are the three recycling or repurposing methods listed on the A+ exam guide?

Answer 12

Low-level format vs. standard format
Overwrite
Drive wipe

Question 13

What should you configure when setting up a wireless connection?

Answer 13

Configure the SSID and decide which encryption standard to use.

Question 14

How can you ensure that your SSID is not seen by computers in other offices?

Answer 14

Do not broadcast the SSID.

Question 15

What occurs when MAC filtering is enabled on a wireless access point?

Answer 15

The MAC address of each network interface card (NIC) that attempts to connect to the network is checked.

Question 16

Which two default elements should you change to secure a newly configured wireless network from unauthorized access?

Answer 16

password and SSID

Question 17

What happens when MAC filtering is enabled on a wireless network?

Answer 17

Only MAC addresses that are specifically allowed connection are granted connection.

Question 18

Which three protocols provide encrypted communications between 802.11x wireless clients and wireless access points?

Answer 18

Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), and WPA2

Question 19

Why does WPA use Temporal Key Integrity Protocol (TKIP)?

Answer 19

to ensure that a new encryption key is provided for every packet that is sent

Question 20

What does the acronym WPA denote?

Answer 20

Wireless Protected Access

Question 21

What does the acronym WEP denote?

Answer 21

wired equivalent privacy

Question 22

What does three-factor authentication use?

Answer 22

something you know (i.e. username or password), something you have (i.e., smart card), and something you are (i.e., biometric authentication)

Question 23

Which wireless security protocol is most secure: WPA, WPA2, or WEP?

Answer 23

WPA2