Ch.2 Flashcards

1
Q

Which mode should you use if you want to uninstall a device driver, but the computer will not boot properly?

A

Safe Mode

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2
Q

What is the error screen displayed by Windows upon encountering a critical error that causes the system to crash?

A

Blue Screen of Death (BSOD)

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3
Q

What is a dependency service?

A

a service that requires another service to be running to operate properly

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4
Q

Which Recovery Console command is used to correct a corrupted Windows boot sector?

A

bootrec /fixboot

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5
Q

What is the first step you should take to troubleshoot a computer that is behaving erratically?

A

Reboot the computer

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6
Q

How can you ensure that a user can print to the same printer from any application?

A

Set the printer as the default printer.

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7
Q

What could be a reason that a scheduled task did not execute at the scheduled time?

A

Task scheduler service was stopped or disabled.

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8
Q

What does the acronym SFC denote?

A

System File Checker

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9
Q

Which common command is used to check the Internet connectivity from the command prompt?

A

PING

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10
Q

Which TCP/IP command-line utility should you use to display the IP address and subnet mask for a Windows computer?

A

IPCONFIG

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11
Q

Which IPCONFIG switch displays the current IP configuration on a workstation?

A

/ALL

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12
Q

Which command switch should you use with the Windows IPCONFIG command to display the other available command switches and their description?

A

/?

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13
Q

Which Windows command is used to trace the IP traffic route through intermediate routers and system network interfaces, identifying the full path traveled from source to destination?

A

TRACERT

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14
Q

Which command should you run to manually start the print spooler service on a Windows computer?

A

NET START SPOOLER

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15
Q

Which command should you run on a Windows computer to force defragmentation of volume D: regardless of whether it needs to be defragmented or even if free space is low?

A

DEFRAG D: -F

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16
Q

Which utility can you use to scan all protected files to verify their versions on a Windows computer?

A

System File Checker (Sfc.exe)

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17
Q

Which command-line utility in Windows can you use to display or alter the compression of files on NTFS partitions?

A

COMPACT

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18
Q

What is the purpose of the diskpart command-line utility?

A

It extends a partition to include unpartitioned space on the hard drive.

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19
Q

What is the purpose of the convert command-line utility?

A

It changes a FAT partition into an NTFS partition.

20
Q

Which Windows command-line tool launches Performance Monitor?

A

perfmon

21
Q

Which Windows command-line tool is the DirectX Diagnostic tool that allows you to confirm DirectX settings, including the version of DirectX that is installed and the device driver versions?

A

dxdiag

22
Q

Which command is used to display the status of a disk in the current drive?

A

the CHKDSK command

23
Q

Which command should you run to check fragmented files?

A

defrag.exe

24
Q

Which command-line utility is used to copy multiple files and folders at the same time from a command prompt?

A

XCOPY.EXE

25
Q

What is the purpose of the gpupdate command?

A

It refreshes local and Active Directory-based Group Policy settings.

26
Q

What does the Windows dir command do?

A

It displays the disk’s volume label and serial number, followed by a list of directories and files on the disk.

27
Q

What does the Windows cd command do if entered WITHOUT parameters?

A

It displays the current drive and directory.

28
Q

What is the purpose of the Windows nslookup command?

A

It is a network administration command-line tool that is used to troubleshoot DNS-related problems.

29
Q

Which Windows command should you use to format a drive?

A

format

30
Q

What is the purpose of the Windows copy command?

A

It copies a file from one location to another.

31
Q

What does the acronym UAC denote?

A

User Account Control

32
Q

Which Windows online feature assists you in updating your computer with new security and other critical updates?

A

Windows Update

33
Q

Which Windows component displays details about programs and processes running on a computer and provides information about computer performance?

A

Windows Task Manager

34
Q

What is the User State Migration Tool (USMT)?

A

It is a tool used to migrate user settings from one operating system to another.

35
Q

Which feature of Windows 7 and higher prevents applications from running in privileged mode even when an administrator is logged on?

A

User Account Control (UAC)

36
Q

Which service controls the printer queue in a Windows computer?

A

the Printer Spooler service

37
Q

Which Windows feature is used to ensure that when unplugging an external device, the device has finished all operations and is ready to be removed?

A

the Safely Remove Hardware feature

38
Q

Which Windows utility searches a computer for unnecessary files and allows you to remove those files safely?

A

the Disk Cleanup utility

39
Q

Which Windows utility can you use to view the application log?

A

Event Viewer

40
Q

Which Windows utility is used to diagnose hardware-related problems?

A

Device Manager

41
Q

Which Windows utility helps you to improve security for Windows operating system by ensuring that the operating system is up to date?

A

Windows Update

42
Q

Which Windows utility should be used routinely to improve the access time for files stored on hard disks?

A

Disk Defragmenter

43
Q

What is the common name used for a partition containing the operating system files?

A

boot partition

44
Q

What is the common name used for a volume containing the startup files?

A

system volume

45
Q

Which log should you examine to find events logged by programs?

A

Application log

46
Q

What are the three types of events that are displayed in Event Viewer?

A

Error, Warning, and Information