Ch.2 Flashcards
Which mode should you use if you want to uninstall a device driver, but the computer will not boot properly?
Safe Mode
What is the error screen displayed by Windows upon encountering a critical error that causes the system to crash?
Blue Screen of Death (BSOD)
What is a dependency service?
a service that requires another service to be running to operate properly
Which Recovery Console command is used to correct a corrupted Windows boot sector?
bootrec /fixboot
What is the first step you should take to troubleshoot a computer that is behaving erratically?
Reboot the computer
How can you ensure that a user can print to the same printer from any application?
Set the printer as the default printer.
What could be a reason that a scheduled task did not execute at the scheduled time?
Task scheduler service was stopped or disabled.
What does the acronym SFC denote?
System File Checker
Which common command is used to check the Internet connectivity from the command prompt?
PING
Which TCP/IP command-line utility should you use to display the IP address and subnet mask for a Windows computer?
IPCONFIG
Which IPCONFIG switch displays the current IP configuration on a workstation?
/ALL
Which command switch should you use with the Windows IPCONFIG command to display the other available command switches and their description?
/?
Which Windows command is used to trace the IP traffic route through intermediate routers and system network interfaces, identifying the full path traveled from source to destination?
TRACERT
Which command should you run to manually start the print spooler service on a Windows computer?
NET START SPOOLER
Which command should you run on a Windows computer to force defragmentation of volume D: regardless of whether it needs to be defragmented or even if free space is low?
DEFRAG D: -F
Which utility can you use to scan all protected files to verify their versions on a Windows computer?
System File Checker (Sfc.exe)
Which command-line utility in Windows can you use to display or alter the compression of files on NTFS partitions?
COMPACT
What is the purpose of the diskpart command-line utility?
It extends a partition to include unpartitioned space on the hard drive.
What is the purpose of the convert command-line utility?
It changes a FAT partition into an NTFS partition.
Which Windows command-line tool launches Performance Monitor?
perfmon
Which Windows command-line tool is the DirectX Diagnostic tool that allows you to confirm DirectX settings, including the version of DirectX that is installed and the device driver versions?
dxdiag
Which command is used to display the status of a disk in the current drive?
the CHKDSK command
Which command should you run to check fragmented files?
defrag.exe
Which command-line utility is used to copy multiple files and folders at the same time from a command prompt?
XCOPY.EXE
What is the purpose of the gpupdate command?
It refreshes local and Active Directory-based Group Policy settings.
What does the Windows dir command do?
It displays the disk’s volume label and serial number, followed by a list of directories and files on the disk.
What does the Windows cd command do if entered WITHOUT parameters?
It displays the current drive and directory.
What is the purpose of the Windows nslookup command?
It is a network administration command-line tool that is used to troubleshoot DNS-related problems.
Which Windows command should you use to format a drive?
format
What is the purpose of the Windows copy command?
It copies a file from one location to another.
What does the acronym UAC denote?
User Account Control
Which Windows online feature assists you in updating your computer with new security and other critical updates?
Windows Update
Which Windows component displays details about programs and processes running on a computer and provides information about computer performance?
Windows Task Manager
What is the User State Migration Tool (USMT)?
It is a tool used to migrate user settings from one operating system to another.
Which feature of Windows 7 and higher prevents applications from running in privileged mode even when an administrator is logged on?
User Account Control (UAC)
Which service controls the printer queue in a Windows computer?
the Printer Spooler service
Which Windows feature is used to ensure that when unplugging an external device, the device has finished all operations and is ready to be removed?
the Safely Remove Hardware feature
Which Windows utility searches a computer for unnecessary files and allows you to remove those files safely?
the Disk Cleanup utility
Which Windows utility can you use to view the application log?
Event Viewer
Which Windows utility is used to diagnose hardware-related problems?
Device Manager
Which Windows utility helps you to improve security for Windows operating system by ensuring that the operating system is up to date?
Windows Update
Which Windows utility should be used routinely to improve the access time for files stored on hard disks?
Disk Defragmenter
What is the common name used for a partition containing the operating system files?
boot partition
What is the common name used for a volume containing the startup files?
system volume
Which log should you examine to find events logged by programs?
Application log
What are the three types of events that are displayed in Event Viewer?
Error, Warning, and Information
