Ch4 - 11 Exchanging Information

Question 1

It is important that information is exchanged accurately and in a timely manner between departments in a business.

Using an example, explain why it is important that information is exchanged accurately

Answer 1

One reason from eg
 so information does not lose its integrity (1)
 so it can be trusted by those using and those receiving the
information (1)

One example from (linked to reason) eg
 the customers might gain/lose confidence with the firm (1)
 the firm loses money through orders being sent to the wrong customers (1)