CH3 - HR and Technology Flashcards
What are the major trends in the nature of work related to technology or automation?
Automation, ICT, Knowledge work, and human capital
Automation increases productivity while reducing manual labor. ICT includes computer and internet technologies that enhance efficiency and access to information, but can reduce coworker interaction and increase job stress. Knowledge work involves jobs requiring higher education and skills.
How does automation impact the workforce?
Reduces manual labor and increases productivity with fewer employees
Automation replaces human labor with technology, leading to higher output at lower costs.
What is ICT?
Information and Communication Technology
ICT encompasses computer and internet technologies that improve efficiency and accuracy.
What is the relationship between knowledge work and human capital?
Knowledge work requires higher education and skills, including critical thinking and problem-solving
Human capital refers to the skills and knowledge possessed by individuals.
What are the three major changes to the role of HR due to technology?
- Decreased Transactional Activities
- Increased Client/Customer Focus
- Increased Strategic Services Delivery
These changes reflect a shift from administrative tasks to more strategic roles in HR.
What is the role of technology in HR strategic planning?
Assists in aligning HR activities with business objectives
Technology provides data that promotes effectiveness and strategic service delivery.
What is HRIS?
Human Resources Information Systems
HRIS is a comprehensive tool for collecting and managing HR data, enhancing efficiency and supporting strategic decision-making.
List key functions of HRIS.
- HR administration
- Recruitment
- Time management
- Training
- Performance evaluations
- Compensation
- Payroll
HRIS integrates various HR tasks to streamline processes.
What is the three-step process in selecting and implementing an HR information system?
- Adoption
- Implementation
- Integration
Each step involves assessing needs, setting up the system, and ensuring user training and adoption.
What are the benefits of Employee Self-Service (ESS)?
Allows employees to manage personal HR information, reducing operational costs for HR
ESS empowers employees and offloads routine tasks from HR.
True or False: Management Self-Service (MSS) enhances managerial efficiency by providing access to staff-related HR data.
True
MSS enables managers to handle HR processes more effectively.
Fill in the blank: Electronic HR (e-HR) integrates HR strategies with _______.
[technology]
e-HR improves service delivery through user-friendly HR portals.
What is the importance of HR professionals staying updated with technology?
To enhance organizational effectiveness and employee relations
Adapting to new technologies is essential in the evolving landscape of HR.
