CH2 - Social Computing Flashcards
Social Computing def
type of IT that combines social behaviour and IS to create value (by making socially produced information available to everyone)
Goal of social computing
improving collaboration and interactions among people, encouraging user-generated content
Who produces, controls, uses and manages content vs before + result
before organizations, now users - via interactive communications and collaboration
result : SC is transforming power relationships within organizations. Employees and customers are empowered by their ability to use social computing to organize themselves. Thus, social computing can influence people in positions of power to listen to the concerns and issues of “ordinary people.” => conversation about G&S cannot be controlled by a company
Web 2.0
- second stage of development of the World Wide Web
- loose collection of information technologies and applications, plus the websites that use them. These websites enrich the user experience by encouraging user participation, social interaction, and collaboration.
5 web 2.0 information technology tools
1 - Tagging
2 - Really Simple Sindication
3 - Blogs
4 - Microblogs
5 - Wikis
2 major types of web 2.0 websites
1 - Social Networking Sites
2 - Mashups
Tagging + what it is the basis of
tag - tag is a keyword or term that describes a piece of information (blog, picture, article, video clip)
-> allows users to place information in multiple, overlapping associations rather than in rigid categories
-> basis of folksonomies
Folksonomies
user-generated classifications that use tags to categorize and retrieve web pages, photos, videos, and other web content
Really Simple Syndication
(RSS) allows you to receive the information you want (customized information), when you want it, without having to surf thousands of websites
-> receive notification where there is a change
Blogs
(or weblogs) personal website, open to the public, in which the site creator expresses their feelings or opinions via a series of chronological entries.
Bloggers write stories, convey news, and provide links to other articles and websites that are of interest to them.
Microblogging
form of blogging that allows users to write short messages (or capture an image or embedded video) and publish them. These messages can be submitted via text messaging from mobile phones, instant messaging, email, or simply over the Web. The content of a microblog differs from that of a blog because of the limited space per message (usually up to 280 characters). (ex. Twitter)
Wikis
website made up entirely of content posted by users. Wikis have an “edit” link on each page that allows any user to add, change, or delete material, thus fostering easy collaboration. Wikis take advantage of the combined input of many individuals (ex. Wikipedia)
-> used in project management
social network and social networking
1 - social structure composed of individuals, groups, or organizations linked by values, visions, ideas, financial exchange, friendship, kinship, conflict, or trade
(social graph) map of all relevant links or connections among the network’s members
2 - activities performed using social software tools (e.g., blogging) or social networking features (e.g., media sharing). Social networking allows convenient connections to those of similar interests.
Social capital
number of connections a person has within and between social networks
Enterprise social networks and corporate social networks
1 - business-oriented (LinkedIn)
2 - private social network for employees, former employees, business partners and/or customers