Ch.2 Flashcards

1
Q

Def: strategic management process

A

Process employed by strategic leaders to conceive and implement a strategy, which leads to sustainable competitive advantage

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2
Q

Def: strategic leadership

A

Executives’ use of power and influence to direct assets in the pursuit of an organization’s goals

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3
Q

Def: vision

A

Aspiration of the firm that lays the foundation for its mission – “to” is a common word

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4
Q

Def: mision

A

What an organization does, including products, services, and which markets – “by” is a common word

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5
Q

Def: values

A

Principles that guide behavior, used by employees at all levels, helps with complexity and conflict – including both internal conduct and external interactions, and provides a moral compass

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6
Q

Def: Product-Oriented Vision Statements

A

A product-oriented vision defines a business in terms of a good or service.

Product-oriented visions tend to force managers to take a myopic view of the business landscape.

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7
Q

Def: Customer-Oriented Vision Statements

A

A customer-oriented vision defines a business in terms of providing solutions to customer needs and are more ~flexible~
Be careful to differentiate between a customer-oriented vision and following customer sentiments.
Don’t define how that need will be met

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8
Q

Def: strategic commitments

A

Actions to achieve the mission that are:
Costly
Long-term oriented
Difficult to reverse.

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9
Q

Strong ethical values have two important functions:

A
  1. Solid foundation to build vision and mission in order to achieve long term success
  2. Guide rails set in place to help steer the organization towards its goals
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10
Q

Def: Strategic leadership

A

the behaviors and styles of executives that influence others to achieve the organization’s vision and mission

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11
Q

Def: Upper-echelons theory

A

organizational outcomes will reflect the values of the top management teams

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12
Q

Formulating Strategy Across Levels

A
Corporate Strategy (c-suite) - Where to compete: Industry, markets, and geography
Business Strategy (president business unit ex. Region/product) - How to compete: Cost leadership, differentiation, or integration
Functional Strategy (each area under the SBU) - How to implement a chosen business strategy
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13
Q

Def: Strategic planning

A

a formal, top-down planning approach; traditional approach

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14
Q

Def: Scenario planning

A

a formal, top-down planning approach; traditional approach

  • Takes place at both the corporate and business levels of strategy
  • Addresses both optimistic and pessimistic futures
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15
Q

Def: Emergence planning

A

begins with a strategic plan, less formal; more modern

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16
Q

Issues with top-down planning

A
  • someone else formulates the plan that another person has to execute
  • org may not adapt well to change, may not react well to internal or external forces
17
Q

Def: Strategic initiative

A

Activity a firm pursues to explore and develop new products and processes, new markets, or new ventures

18
Q

Strategic initiatives may develop through:

A
  • Autonomous actions by lower-level employee
  • Serendipity (random events, pleasant surprises, accidental happenstances)
  • The Resource Allocation Process (RAP)