Ch.13 Firm as a Value Chain Flashcards
Name the three elements of competitive advantage.
- Core competencies
- Capabilities
- Resources (Both tangible and intangible)
What are a company’s core competencies?
- Links resources and capabilities
- Essential to creating or capturing value in a superior way
- Should be protected and sustained
- Lead to sustainable competitive advantage when done well
Describe competitive advantage.
- A superior ability to create and capture value
- Relies upon the effective integration of resources, capabilities, core competencies
- Is difficult though not impossible to imitate by others
- Does not last forever (Competition tries to catch up, environment changes, customer preferences shift)
Name tangible resources
- Financial resources
- Organization resources
- Physical resources
- Technological resources
List intangible resources
- Human resources (Knowledge, trust, skills, ability to collaborate)
- Innovation resources (Ideas, scientific knowledge. capacity to innovate)
- Reputational resources
What is the core of competitive advantage?
Leveraging core competencies to exploit opportunities in the external environment
What is the ultimate goal of strategic competitiveness?
For firms to achieve sustainable competitive advantage that will earn them above average-returns
What is the most important sources of competitive advantage?
Core competencies
What does it mean to create value?
- Value is measure by product performance characteristics and product attributes for which customers will pay
- Firms create value by innovatively bundling and leveraging their resources and capabilities
- Superior value leads to above-average returns
Why does competitive advantage not last?
Value-creating strategies may be successfully imitated or duplicated by competitors
Sustainability of a competitive advantage is a function of
- Rate of core competency obsolescence because of environmental changes
- Availability of substitutes for the core competence
- Imitability of the core competence
Name the four criteria of Sustainable Competitive Advantage.
- Valuable capabilities
- Rare Capabilities
- Costly-to-Imitate capabilities
- Nonsubstitutable capabilities
What is value chain analysis?
- Allows a firm to understand the parts of its operations that create value and those that do not.
- Is a template that firms use to understand their cost operation and identify multiple means that might be used to facilitate implementation of a chosen business-level strategy
Describe the primary activities in a value chain.
Are involved with:
- A product’s physical creation
- A product’s sale and distribution to buyers
- A product’s service after the sale
Describe the support activities in a value chain.
Provide the assistance necessary for the primary activities to take place