Ch13: Assertiveness Training

Question 1

Basic Human Rights

Answer 1

1.The right to be treated with respect
2.The right to express feelings, opinions, and beliefs
3.The right to say “no” without feeling guilty or needing to justify your feelings or behavior
4.The right to make and accept responsibility for mistakes
5.The right to be listened to and taken seriously
6.The right to change your mind
7.The right to ask for what you want
8.The right to put yourself first, sometimes
9.The right to set your own priorities
10.The right to be assertive

Question 1

Assertive Behavior

Answer 1

Assertive behavior is a style of relating to others that promotes the clear and direct expression of one’s needs and rights without impinging on the rights of others.

Question 2

Response Patterns

Answer 2

■Watching other people (role modeling).
■Being positively reinforced or punished for a certain response.
■Inventing an individual response style.
■Not being able to think of different or better ways to respond.
■Not developing the proper skills for a better response.
■Consciously and intentionally choosing a response style.

Question 3

Nonassertive Behavior

Answer 3

Individuals who behave in a nonassertive (passive) manner seek to please others at the expense of their basic human rights.
Seldom express their true feelings and often feel hurt and anxious because they allow others to make their own decisions.

Question 4

Assertive Behavior

Answer 4

Individuals who demonstrate assertive behavior stand up for their own rights while protecting the rights of others. Feelings are expressed openly and honestly.
Assume responsibility for their own choices

Question 5

Aggressive Behavior

Question 6

Passive-Aggressive Behavior

Question 7

Behavioral Components of Assertive Behavior

Question 8

Techniques to Promote Assertive Behavior

Answer 8

1.Standing up for one’s basic human rights.
2.Assuming responsibility for one’s own statements.
3.Responding as a broken record
4.Agreeing assertively
5.Inquiring assertively
6.Shifting from content to process
7.Clouding or fogging
8.Defusing
9.Delaying assertively
10.Responding assertively with irony.
11.Using “I” statements

Question 9

Thought-Stopping Techniques

Answer 9

Intended to eliminate intrusive, unwanted thoughts.