CH1. Intro to Teams

Question 1

small number of consistent people committed to a relevant shared purpose, with common performance goals, complementary and overlapping skills, and a common approach to their work

Answer 1

A Team

Question 2

• knowledge from different disciplines but stays * within their boundaries”
• In a team setting, members function as independent experts in their professions/disciplines, and each member evaluates and assesses the problem from their perspective.

Answer 2

Multidisciplinary Team

Question 3

• analyzes, synthesizes and harmonizes links between disciplines into a coordinated and coherent whole.”
• “synthesis of two or more disciplines, establishing a new level of discourse and integration of knowledge.”
• It creates a new discipline.
• An interdisciplinary team where members come together as a whole to discuss their individual assessment of a problem/challenge/task and develop a joint solution.

Answer 3

Interdisciplinary

Question 4

Benefits of Interdisciplinary Work

Answer 4

• Promotion of shared responsibility and accountability
• Appreciation and utilization of other professionals’
• competencies
• Increased knowledge and appreciation of families’ [clients, service users, patients, students] strengths, capacities as well as risks and challenges
• More accurate problem identification

Question 5

• “integrates the natural, social and health sciences in a humanities context, and transcends their traditional boundaries.”
• A transdisciplinary team share roles as each expert helps other members to acquire skills related to the specialist’s area of expertise, and involves:
• Role release: accept that others can acquire their same expertise
• Role expansion: one’s role can expand beyond what they are trained for.

Answer 5

Transdisciplinary

Question 6

• Executive
• Negotiation * Advisory
• Other?

Answer 6

Types of Teams

Question 7

• Planning
• Directing
• Integrating
• Logistics
• Procurement * Treatment
• Other?

Answer 7

Function of Teams

Question 8

• Corporate
• Healthcare
• Land planning
• Transportation

Answer 8

Team Settings

Question 9

• Corporate
• Healthcare
• Land planning
• Transportation

Answer 9

Team Settings

Question 10

• Standing
• Ad-hoc

Answer 10

Time / Duration

Question 11

Benefits of Teams

Answer 11

• Different perspectives
• More creativity / solutions / ideas
• More work done in less times
• Better outcomes
• Increase job performance
• Building professional relationships
• Creates more capacity
• Creates support system
• Increasing learning and development among team members
• Better resource utilization
• Reduce costs

Question 12

Barriers to Teamwork

Answer 12

Individual Level:
* Language barriers
* Socio-cultural differences
* Differences in discipline / professional values and philosophies
* Inter-professional conflict
* Diversity, equity and inclusion
Power imbalance

Organizational Level:
* Organizational constraints – change management, workload,
bureaucracy, organizational culture
Geography/location
Communication modality: virtual/in-person, other

Question 13

Challenges to Teamwork

Answer 13

Individual Level:
* Language barriers
* Socio-cultural differences
* Conflicting viewpoints
✓Differences in discipline / professional values and philosophies
✓Letting go of personal agendas/personal needs
✓Letting go/being aware of personal bias/judgments/etc.

Team Level:
* Reliance on other group members oReaching consensus
* Group think

Other:
* Meeting deadlines/logistical challenges

Question 14

Competencies for Interdisciplinary/ Inter-professional Practice

Answer 14

• knowledgeable about scope of own profession
• seeks contributions from other team members
• addresses misconceptions/stereotypes
• respects roles, expertise, and unique contributions of fellow team membersidentifies common/overlapping professional skills amongst team members
• values the enhanced benefits of the team collaboration
• describes the different perspectives and knowledge of other
  professions

Question 15

Answer 15

Question 16

Components Influencing Team Success

Answer 16

Inner Circle
1. Task (Performance) : team actions to complete tasks (e.g. workplan)- how team outcome was accomplished
2. Team (Effectiveness): Building a team, and the team interactions
3. Approach: Approaches, processes and procedures to achieve the task and to operate as a team
4. Individual: team members’ values, motives, attitudes, skills, knowledge and traits

Outer Circle
5. Organization: culture, resources etc
6. System: policy, mandates etc

Question 17

Create Incentives Towards Success/Achievement of Goal
Culture of Team
Structures that support Teams: Time, Technology, Space, Tools

Answer 17

Enabling Conditions

Question 18

Characteristics of Successful Teams

Answer 18

• Clear Goals
• Defined Roles
• Open and Clear Communication
• Effective Decision Making
• Balanced Participation
• Valued Diversity
• Managed Conflict
• Positive Atmosphere
• Cooperative Relationships
• Participative Leadership

Question 19

Team Formation - planning for success

Answer 19

Structure for team processes:
e.g. defined roles; expectations, commitments, (team
process focus)

performance strategies:
goal-setting; agendas (team task focus)

interpersonal processes:
relationship-building (individual focus)

Question 20

Team Lead / Coordinator / Facilitator

Answer 20

• Reviews and follows agenda to complete work on time
• Encourages participation- discourages domination
• Supports members to fulfill their roles
• Keeps team focused on agenda yet supporting dialogue
• Facilitates decision making – helping team arrive at decision through selected process
• Confirms next steps which sets agenda for next meeting

Question 21

Answer 21

Question 22

Team Lead / Coordinator /Facilitator Characteristics

Answer 22

• Have good ideas / vision
• Ability to recognize what kind of members are needed for the team (skills, expertise)
• Humility and confidence to work with others who have different or more expertise and knowledge
• Strong communication skills to keep every member in the team
• Inter-personal skills to work with different personality types

Question 23

Important Roles for Recorder and Checker

Answer 23

• Recorder prepares notes from the group work during the meeting and, agenda for next meeting and any material that is to be posted or turned in.
• Time Keeper: Ensures team is on track against team agenda.
• All team members: Energize group members, create positive team climate; demonstrate active listening: summarize input, clarify ideas, use respectful communication etc.
• All team members are also responsible for reviewing, editing, and approving all team work before submission

Question 24

Team Charter

Answer 24

• Document that helps clarify responsibilities and expectations of team members (Mathieu and Rapp, 2009).
• Is a key document in setting group norms for teams
• Team charters are often called contracts, terms of reference etc.
• Usually includes task, team, individual elements, decision-making process

Question 25

Agendas

Answer 25

• Prepares attendees
• Keeps meetings/projects moving along to stay on track
• Provides written record of key objectives and areas of focus
• Creates format for timely follow-up