Ch. 9-Revenue Cycle Front-End Processes--Patient Engagement

Question 1

Advance beneficiary notification of noncoverage (ABN)

Answer 1

Patient financial responsibility form specific to Medicare that must be provided to Medicare beneficiaries prior to healthcare service delivery

Question 2

Patient financial responsibility agreement

Answer 2

Form that outlines an agreement between the provider and the patient. The agreement typically states that the provider will submit a claim for the service to the patient’s insurance company, but the patient is responsible to pay any cost sharing amounts as well as the cost of any procedure that may be denied by the insurance company

Question 3

Patient portal

Answer 3

Component of the electronic health record that allows a patient to send and receive information with a provider

Question 4

Patient registration

Answer 4

Process which includes the collection of data regarding the patient’s medical history, insurance coverage, as well as agreement to fulfill any financial obligations

Question 5

Price transparency

Answer 5

Readily available information on the price of healthcare services that, together with other information, helps define the value of those services and enables patients and other care purchasers to identify, compare, and choose providers that offer the desired level of value