Ch. 9 Pricing: Understanding and Capturing Customer Value Flashcards

1
Q

Price

A

The amount of money charged for a product or service; the sum of the values that customers exchange for the benefits of having or using the product or service.

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2
Q

Customer value-based pricing

A

Setting price based on buyers’ perceptions of value rather than on the seller’s cost.

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3
Q

Good-value pricing

A

Offering the right combination of quality and good service at a fair price.

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4
Q

Value-added pricing

A

Attaching value-added features and services to differentiate a company’s offers while charging higher prices.

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5
Q

Cost-based pricing

A

Setting prices based on the costs for producing, distributing, and selling the product plus a fair rate of return for effort and risk.

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6
Q

Fixed costs (overhead)

A

Costs that do not vary with production or sales level.

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7
Q

Variable costs

A

Costs that vary directly with the level of production.

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8
Q

Total costs

A

The sum of the fixed and variable costs for any given level of production.

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9
Q

Cost-plus pricing (markup pricing)

A

Adding a standard markup to the cost of the product.

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10
Q

Break-even pricing (target return pricing)

A

Setting price to break even on the costs of making and marketing a product, or setting price to make a target return.

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11
Q

Competition-based pricing

A

Setting prices based on competitors’ strategies, prices, costs, and market offerings.

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12
Q

Target costing

A

Pricing that starts with an ideal selling price and then targets costs that will ensure that the price is met.

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13
Q

Demand curve

A

A curve that shows the number of units the market will buy in a given time period, at different prices that might be charged.

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14
Q

Price elasticity

A

A measure of the sensitivity of demand to changes in price.

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15
Q

Market-skimming pricing (or price skimming)

A

Setting a high price for a new product to skim maximum revenues layer by layer from the segments willing to pay the high price; the company makes fewer but more profitable sales.

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16
Q

Market-penetration pricing

A

Setting a low price for a new product to attract a large number or buyers and a large market share.

17
Q

Product line pricing

A

Setting the price steps between various products in a product line based on cost differences between the products, customer evaluations of different features, and competitors’ prices.

18
Q

Optional product pricing

A

The pricing of optional or accessory products along with a main product.

19
Q

Captive product pricing

A

Setting a price for products that must be used along with a main product, such as blades for a razor and games for a videogame console.

20
Q

By-product pricing

A

Setting a price for by-products to make the main product’s price more competitive.

21
Q

Product bundle pricing

A

Combining several products and offering the bundle at a reduced price.

22
Q

Discount

A

A straight reduction in price on purchases made during a stated period of time or in larger quantities.

23
Q

Allowance

A

A reduction form the list price for buyer actions such as trade-ins or promotional and sales support.

24
Q

Segmented pricing

A

Selling a product or service at two or more prices, where the difference in prices is not based on differences in costs.

25
Q

Psychological pricing

A

Pricing that considers the psychology of prices, not simply the economics; the price says something about the product.

26
Q

Reference prices

A

Prices that buyers carry in their minds and refer to when they look at a given product.

27
Q

Promotional pricing

A

Temporarily pricing products below the list price, and sometimes even below cost, to increase short-run sales.

28
Q

Dynamic pricing

A

Adjusting prices continually to meet the characteristics and needs of individual customers and situations.