ch 8 Flashcards

1
Q

All activities required to produce goods and services

A

Operations management

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2
Q

The number of Americans employed in the manufacturing sector has decreased.
-today fewer than 1/10 work in manufacturing
Experts predict that employment in manufacturing will continue to decline

A

Bad news for MFG

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3
Q

Although the number of manufacturing has declined, productivity has increased with leads to innovation and highly skilled workers.
Reshoring - A situation in which US manufacturers bring manufacturing jobs back to the US

A

Good news for MFG

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4
Q

-The global market place has never been more competitive/successful US firms focus:
-Meeting customer needs, & improving prod quality
-Using green manufacturing to conserve natural resources & sustain the planet

A

Good news for MFG

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5
Q

Ability of a good or service to satifsy human needs

A

Utillity

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6
Q

utility created by ppl converting raw materials, finances, and info into finished prod.

A

Form Utility

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7
Q

An economy in which more effort is devoted to the production of services than to the prod of goods

A

Service Economy

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8
Q

Set of activities intended to identify a new idea that has the potential to result in new goods and services

A

Research & development

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9
Q

To stay in the bus, a firm, must find ways to refine or extend the want capability of its product or service.

A

Prod extension and refinement

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10
Q

For most firms, extension and refinement are expected results of their research, development, and implementation activities
-Each refinement or extension results in an essentially “new” product whose sales makeup for the declining sales of a product that was introduced earlier

A

Prod extention & refinement

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11
Q

How do managers plan for production

A
  1. Design planning develops a plan to convert the idea into a new good/service
  2. Facilities planning identifies a site where the good or service can be produced
  3. operational planning decides on the amt of goods/services that will be prod within a specific time period
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12
Q

Development of a plan for converting an idea into an actual prod or service

A

Design planning

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13
Q

Group of similar products that differ only in relatively minor characteristics

A

Product Line

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14
Q

Process of creating a set of specifications from which a product can be produced

A

product design

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15
Q

To determine production facilities management must consider:
-locations of major customers and suppliers
-Availability and cost of labor
-Cost of Land & Building Costs
-Local/State Taxes, environmental regulations, & zoning laws
-Amt of financial supports and subsidies, if any, offered by local/state govts.
Before making a final decision abt where a proposed plant will be located & how it will be organized, 2 factors - Human resources and play layout - should be examined

A

Site selection and Facilities Planning

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16
Q
  1. Selected a planning horizon - How long an operational plan will take into effect
  2. Estimating Market Demand - Quantity of a prod that customers will purchase at the going price
  3. Compare market Demand w capacity - If market demand and capacity are equal, the facility should be operated at full capacity. If not equal adjustments may be necessary
  4. Adjusting Prod/Serv to meet demand -
    More work shifts, or expand current facility if market demands exceed capacity.
    Lay off workers, shorter workweeks, sell unused facilities
A

operational Planning

17
Q

-Obtaining required materials, supplies, components, and parts from other firms
Ex. Levi purchases denim cloth, zippers, etc before it can produce jeans
-The choice of supplier is determined by:
-price
-quality
-reliability
-credit terms
-Shipping Costs

A

Purchasing

18
Q

Process of ensuring that materials and other resources are at the right place at the right time

A

scheduling

19
Q

Process of ensuring that goods/services are produced in accordance w design specifications.

A

Quality control

19
Q

Process of ensuring that goods/services are produced in accordance w design specifications.

A

Quality control

20
Q

Team of employees who meet on company time to solve probs of prod quality

A

quality circle

21
Q

examination of the quality of work-in-process

A

inspection

22
Q

A disciplined approach that relies on statistical data and improved methods to eliminate defects in a firm’s prod/services

A

Six sigma

23
Q

The concept is built on the idea of eliminating waste from all of the activities required to produce a product or service

A

Lean manufacturing

24
Q

Total/near-total use of machines to do the work

A

automation

25
Q

The use of programmable machines to perform a variety of tasks by manipulating materials and tools. Highly effective in repetitive, tedious, assembly line jobs, as well as handling hazardous equipment

A

Robotics

26
Q

Use of computers to aid in the development of prod

A

computer-aided design

27
Q

Computer plan and control manufacturing processes

A

Computer-aided manufacturing

28
Q

computer system that helps design products but also controls the machinery needed to prod the finished prod

A

Computer-integrated manufacturing

28
Q

computer system that helps design products but also controls the machinery needed to prod the finished prod

A

Computer-integrated manufacturing

29
Q

Firm produces same product(s) over a long period of time

A

Continous process

30
Q

Single prod system that combines electronic machines and CIM

A

Flexible manufacturing system (FMS)

31
Q

Manufacturing process in which a firms manufacturing machines and equipment are changed to prod diff products

A

intermittent process