ch 7: working with managed care and third party reimbursement agencies Flashcards

1
Q

fee-for-service system

A

a payment model that itemizes each service component, which maximizes the quantity of services provided

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2
Q

Health Maintenance Organization Act in 1973

A

spurred the promotion and development of health maintenance organizations (HMOs) as a mechanism to control the rising costs of health care in the US

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3
Q

Managed care

A

an umbrella term used to describe a practice or set of practices that provides oversight in the delivery of health care services
cost-effective services while ensuring the appropriateness and quality of those services

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4
Q

Managed care considerations

A
  1. reduces health care costs
  2. creates a network of readily available providers
  3. expedites information among in-network providers
  4. provides access to affordable health care services
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5
Q

criticisms of managed care

A
  1. restricted access to services and providers of care
  2. exclusionary practices based on pre-existing conditions
  3. quality of services provided
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6
Q

patient protection and affordable care act AKA Affordable care act (ACA)

A

expanded health care coverage for millions of Americans in both
eligibility and expansion of medicaid programs at the state level

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7
Q

four major types of managed care programs

A

HMOs
PPOs
POS
EPOs

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8
Q

HMO (health maintenance organization)

A

type of managed care that focuses on preventative care and utilization management
PCPs are first point of contact

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9
Q

utilization management

A

a set of techniques used by or on behalf of purchasers of health care benefits to manage health care costs. by influencing patient care decision-making through case-by-case assessments of the appropriateness of care prior to its provision
mitigates unnecessary health care costs by ensuring services are medically necessary

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10
Q

HMO advantages

A

low out of pocket cost
stability in price over time
focus on preventative care

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11
Q

HMO disadvantages

A

challenges in receiving specialized care
no coverage for out of network services
limited to no freedom of choice

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12
Q

PPOs

A

contract with doctors, hospitals, clinics, etc. who agree to provide health services at a reduced rate
low co-payments monthly premiums are paid for by sponsors or employers
more flexibility in selecting providers
con: higher cost with out of network providers

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13
Q

POS (point of service)

A

have characteristics of both HMOS and PPOs
must choose an in network PCP and pay minimum copayments for each visit without a deductible
provide coverage for out-of-network services (pay more for out-of-network if referred by PCP)

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14
Q

advantages of POS

A

maximum freedom of choice
smaller copayments
nondeductible when in network
omission of gatekeeper function of out of network

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15
Q

disadvantages of POS

A

high co pays of out of network
deductibles that must be met before insurance pays for out of network
gatekeeper for reduced out of network costs

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16
Q

EPOs (exclusive provider organizations)

A

in network service providers are used exclusively

17
Q

advantages of EPOs

A

lower premiums as compared to HMOs and PPOs
no need for specialist referrels

18
Q

disadvantages of EPOs

A

any service received out of network is completely at expense of policy holder

19
Q

provider status

A

credentialing
designates a health care provider as being approved by an insurance company or MCO to provide a specific service

20
Q

requirements to be provider status

A

independently licensed in your state
have malpractice insurance
have no disciplinary actions against them

21
Q

how to obtain provider status

A
  1. preplan and prepare
  2. obtain an employer identification number
  3. obtain malpractice insurance
  4. familiarize yourself with the taxonomy code
  5. obtain an NPI number
  6. create a profile in CAQH
  7. review and submit application
22
Q

preplan and prepare

A

seek advice
investigate the insurance company
know clientele well enough to determine which insurance panels to consider

23
Q

employer identification number (EIN)

A

nine digit number used by the IRS to identify your company
apply online, fax, telephone,

24
Q

occurrence limit

A

the maximum amount an insurer is willing to pay for any one claim

25
Q

aggregate limit

A

the maximum amount an insurer is willing to pay for the lifetime of the policy (renewed annually)

26
Q

taxonomy code

A

HIPPA standard code set and the only code allowed to report HIPPA standard transactions related to the type, classification, and specialization of health care providers

27
Q

NPI number

A

10-digit identifiers used for administrative and financial transactions under the health insurance portability and accountability act (HIPPA) issued to care providers

28
Q

two types of NPI

A

entity type 1
entity type 2

29
Q

entity type 1

A

designated for sole proprietorships

30
Q

entity type 2

A

designated for partnerships and corporations separate from the individual occurring at the organizational level

31
Q

CAQH (the council for affordable quality healthcare)

A

nonprofit that allow healthcare providers to create profiles that can be shared with health care organizations

32
Q

medical necessity

A

important in determining whether services or procedures are necessary for health and treatment
defined as services, procedures, or supplies used to treat and diagnosis health conditions that are justifiable and meet accepted standards of medicine

33
Q

preauthorization

A

determination of whether prescriptions, procedures, or services are medically necessary and appropriate prior to beginning

34
Q

achieving preauthorization

A

providers or policy holders can call to speak with a representative in the prior authorization department
submit a request for prior authorization online
or fax a form
diagnosis is required prior

35
Q

upcoding

A

when counselors give clients with less severe problems a more severe problem classification
help clients gain services

36
Q

downcoding

A

when counselors give clients with more severe problems a less severe problem classification
help clients get services

37
Q

filing a claim

A

counselors seeking payment
be aware of the processes and procedures , time frame, how payments administered, etc.
then complete the claim form

38
Q

Claim is denied because

A

expired filing time limit, wrong EIN or TIN, diagnosis and procedure not matching, no prior authorization, duplicate billing, poor documentation, etc

39
Q

appeal

A

an action taken by you the provider regarding a payment decision made by an insurance company