Ch 5 Deck 6 Flashcards
A person cannot guarantee a customer against loss in connection with
a securities transaction or in a securities account.
Agents who share in customer accounts must have the approval of
the company and the customer.
Agents who share in customer accounts can share in profits and losses only
in direct proportion to the amount contributed
The direct proportion requirement for agents who share in customer accounts does not apply to immediate family including
Immediate family parents parents-in-law spouses children
The direct proportion requirement for agents who share in customer accounts does not apply to investment advisers who
receive compensation based on profits or gain in an account (with prior written authorization)
Registered representatives can only take a loan from a customer if
- the member firm has written procedures allowing lending agreements
AND - the member pre-approves the loan in writing.
Written approval from the customer is not enough.
A permissible relationship for lending by a customer to a member is that the customer is a member
of the registered reps immediate family
IF includes in this case
grandparents, grandchildren, cousins, aunts, uncles, nieces, and nephews
A permissible relationship for lending by a customer to a member is that the customer is in the
business of lending money
A permissible relationship for lending by a customer to a member is if the customer and the registered rep
work at the same firm
A permissible relationship for lending by a customer to a member is if the lending agreement is based on
a personal or business relationship outside of the broker-customer relationship
In the FINRA definition of “customer complaint” the complaint must be in the form of
a written statement
In the FINRA definition of “customer complaint” the complaint must allege a grievance involving the activities of persons
associated with a member firm
In the FINRA definition of “customer complaint” the grievance must be in connection with
the solicitation or execution of a securities transaction
All client complaints must be kept in writing in either
in a separate file
OR
with a clear reference to the location of those files.
A member or associated person is required to report to FINRA within 30 days a complaint involving a member or associated person subject to
statutory disqualification
A member or associated person is required to report to FINRA within 30 days A complaint claim in which damages exceed
$15,000 for an associated person ($25,000 for a member)
FINRA has the authority to investigate members and associated persons for violations of both FINRA regulations and
Federal securities laws and regulations
FINRA’s powers include compelling
testimony
FINRA’s powers include requiring
production of documents
FINRA’s powers include inspecting
books, records and accounts
FINRA’s powers include ability to share
information with SEC, other SROs, or state regulators
Possible Sanctions that FINRA can impose:
Censure
Fines
Membership or registration suspension, expulsion, or cancellation
Prohibition of association with all members
Cease and desist order
Any other fitting sanction
Arbitration is a process that is used to settle disputes between:
all combinations of:
Members (and members, etc)
associated persons
Clients