Ch 5 Deck 6 Flashcards

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1
Q

A person cannot guarantee a customer against loss in connection with

A

a securities transaction or in a securities account.

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2
Q

Agents who share in customer accounts must have the approval of

A

the company and the customer.

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3
Q

Agents who share in customer accounts can share in profits and losses only

A

in direct proportion to the amount contributed

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4
Q

The direct proportion requirement for agents who share in customer accounts does not apply to immediate family including

A
Immediate family
parents
parents-in-law
spouses
children
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5
Q

The direct proportion requirement for agents who share in customer accounts does not apply to investment advisers who

A

receive compensation based on profits or gain in an account (with prior written authorization)

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6
Q

Registered representatives can only take a loan from a customer if

A
  1. the member firm has written procedures allowing lending agreements
    AND
  2. the member pre-approves the loan in writing.

Written approval from the customer is not enough.

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7
Q

A permissible relationship for lending by a customer to a member is that the customer is a member

A

of the registered reps immediate family
IF includes in this case
grandparents, grandchildren, cousins, aunts, uncles, nieces, and nephews

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8
Q

A permissible relationship for lending by a customer to a member is that the customer is in the

A

business of lending money

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9
Q

A permissible relationship for lending by a customer to a member is if the customer and the registered rep

A

work at the same firm

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10
Q

A permissible relationship for lending by a customer to a member is if the lending agreement is based on

A

a personal or business relationship outside of the broker-customer relationship

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11
Q

In the FINRA definition of “customer complaint” the complaint must be in the form of

A

a written statement

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12
Q

In the FINRA definition of “customer complaint” the complaint must allege a grievance involving the activities of persons

A

associated with a member firm

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13
Q

In the FINRA definition of “customer complaint” the grievance must be in connection with

A

the solicitation or execution of a securities transaction

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14
Q

All client complaints must be kept in writing in either

A

in a separate file
OR
with a clear reference to the location of those files.

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15
Q

A member or associated person is required to report to FINRA within 30 days a complaint involving a member or associated person subject to

A

statutory disqualification

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16
Q

A member or associated person is required to report to FINRA within 30 days A complaint claim in which damages exceed

A

$15,000 for an associated person ($25,000 for a member)

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17
Q

FINRA has the authority to investigate members and associated persons for violations of both FINRA regulations and

A

Federal securities laws and regulations

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18
Q

FINRA’s powers include compelling

A

testimony

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19
Q

FINRA’s powers include requiring

A

production of documents

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20
Q

FINRA’s powers include inspecting

A

books, records and accounts

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21
Q

FINRA’s powers include ability to share

A

information with SEC, other SROs, or state regulators

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22
Q

Possible Sanctions that FINRA can impose:

A

Censure
Fines
Membership or registration suspension, expulsion, or cancellation
Prohibition of association with all members
Cease and desist order
Any other fitting sanction

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23
Q

Arbitration is a process that is used to settle disputes between:

A

all combinations of:
Members (and members, etc)
associated persons
Clients

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24
Q

In arbitration, one or more arbitrators decide a

A

verdict.

25
Q

In arbitration there is no

A

judge or jury

26
Q

Customers cannot be forced into arbitration, but an arbitration clause is often required when

A

opening a new account

27
Q

Firms are required to point out that U4’s contain

A

a pre-dispute clause

28
Q

clause in which employees agree to settle disputes (with their firm or a customer) via arbitration

A

pre-dispute clause

29
Q

signing a pre-dispute clause gives up the right to

A

sue

30
Q

In arbitration, awards are

A

binding AND public

31
Q

In arbitration, discovery is

A

more limited than law suits

32
Q

In arbitration, arbitrators do not have to explain

A

their reason for the award

33
Q

In arbitration, Arbitrators can work

A

in the securities business or may be public arbitrators

34
Q

In arbitration, Typically, the statute of limitations is

A

6 years from the event

35
Q

In arbitration, arbitration awards cannot

A

imprison

36
Q

In arbitration Awards need to be paid within

A

30 days or they accrue interest

37
Q

Simplified arbitration is appropriate for claims

A

claims involving less than 50,000

38
Q

In simplified arbitration, Single arbitrator gives a binding decision within

A

30 days

39
Q

Member firms or associated persons can only give to or receive from individuals in relation to the business

A

$100 per year

40
Q

$100 limit does not extend to personal gifts such as

A

wedding gifts or promotional items of minimum value

41
Q

$100 limit does not extend to gifts to

A

Employees

42
Q

$100 limit does not extend to Sporting events if

A

You go with the person, Then it is considered business entertainment.

43
Q

FINRA prohibits firms from giving anything of value to a media person so they’ll write something to influence

A

The value of a security

44
Q

The exception to firms giving something of value to media persons is

A

Clearly paid advertising
OR
Disclosure of compensation by media person

45
Q

Gifts which do not qualify for the personal gift exception to the $100 limit are

A

Gifts paid for by the firm

CHRISTMAS GIFTS

46
Q

The action taken in response to a customer complaint must be

A

Written and filed

47
Q

A member or associated person is required to report to FINRA within 30 days customer complaints regarding

A

forgery
theft
misappropriation of funds

48
Q

A member or associated person is required to report to FINRA within 30 days complaints involving violations of

A

securities law or regulations

49
Q

Complaint records are kept for

A

4 years

50
Q

Complaints must be kept in a file at the

A

OSJ

51
Q

Complaint files must state the resolution

A

in writing

52
Q

Complaint files must be signed by

A

the principal

53
Q

All complaint information must be filed with FINRA within

A

15 days of the end of the quarter

54
Q

In applying penalties, FINRA cannot

A

Imprison

55
Q

For claims involving a customer, the majority of the arbitrators must be

A

public arbitrators

56
Q

For claims involving a customer involving 50K or less, the panel will have how many arbitrators?

A

one arbitrator

57
Q

For claims involving a customer between 50K and 100K, have how many arbitrators?

A

one arbitrator unless the parties agree in writing to three

58
Q

For claims involving a customer in excess of 100K have how many arbitrators

A

three arbitrators unless the parties agree in writing to one

59
Q

If the customer is the claimant, the customer may demand that a panel of three arbitrators be composed

A

entirely of public arbitrators instead of just a simple majority