Ch. 5 Flashcards
- Among the factors that have created consumer expectations for on-demand media include:
a. smartphones and tablets.
b. the Internet itself.
c. both of the above
c. both of the above.
117
- ________ is one tool that enables consumers to enjoy media on their own schedule.
a. Electronic TV schedule or guide
b. Video streaming
c. Image search
b. Video streaming
117
- Which of the following is a true statement about online display advertising?
a. It is more expensive than offline display advertising.
b. It is effective in acquiring customers and making sales.
c. Neither of the above
b. It is effective in acquiring customers and making sales.
119-120
- Online advertising is ¬¬¬________ effective than television advertising in creating customer awareness.
a. more
b. less
c. equally
b. less
121
- ________ is the concept that describes the degree of positive or negative feelings about a brand.
a. Brand equity
b. Brand prestige
c. Brand image
c. Brand image
123
Among the metrics used to measure the effectiveness of branding efforts are:
a. brand equity and brand recognition.
b. brand image and brand authority.
c. brand expenditures and brand equity.
a. brand equity and brand recognition.
123
- Effective brand building on the Internet requires:
a. intensive use of online advertising.
b. combining interactivity and information-driven direct-response marketing.
c. higher expenditures than offline brand building.
b. combining interactivity and information-driven direct-response marketing.
124
- Effective brand building requires:
a. balancing the online and offline media mix.
b. ensuring the best possible customer experience.
c. both of the above.
c. both of the above.
125,126
Advantages of a brand community include:
a. members are likely to feel more brand loyalty.
b. members feel they are part of an exclusive club.
c. both of the above.
a. members are likely to feel more brand loyalty.
127
The concept of a vook is:
a. make interactive videos relevant to the brand.
b. embed high-quality video in textual content.
c. encourage users to create their own video.
b. embed high-quality video in textual content.
128
A true statement about marketer use of video is:
a. marketers need to distinguish between video viewed on TV and video viewed on the Internet.
b. marketers need to make video available on whatever device users desire.
c. marketers should not expect video to have direct impact on sales.
b. marketers need to make video available on whatever device users desire.
129
- Types of marketing videos include:
a. case studies and testimonials.
b. user-created videos.
c. animated cartoons.
a. case studies and testimonials.
131
- Elements of video marketing strategy include:
a. content creation.
b. video production.
c. optimization.
c. optimization.
132
- ________ are one platform that is effective in delivering videos to customers.
a. Websites
b. Paid video platforms
c. Blogs
c. Blogs
133,134
- One way to develop consumer-relevant content is to:
a. do marketing research to determine interests.
b. tell engaging stories about product use and benefits.
c. film videos on location.
b. tell engaging stories about product use and benefits.
136