Ch 4: Research Design Flashcards

1
Q

research design

A

methods that will be used to collect and analyze data

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2
Q

3 types of research design

A

exploratory, descriptive, causal

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3
Q

exploratory research

A

conducted to acquire background information, gain insights into a problem, and/or develop hypotheses

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4
Q

descriptive research

A

conducted to quantify phenomena, measure variables of interest, and/or see if an insight applies to a larger population

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5
Q

causal research

A

conducted to test hypotheses of cause and effect

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6
Q

focus group participant characteristics

A
  • 8 to 12 people; homogenous
  • small projects: 3-4 groups
  • large projects: 9-12 groups
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7
Q

characteristics of a good moderator

A

personable, open-minded, non judgmental, excellent listener, quick learner, high energy level, experienced

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8
Q

online focus group advantages

A
  • participants can be anywhere
  • participants are more at ease in their own environment
  • no physical facilities required
  • moderator can send private messages to individual participants
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9
Q

online focus group disadvantages

A
  • cannot observe body language
  • easier for participants to lose interest or get distracted
  • harder to let participants physically inspect products or taste food items
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10
Q

depth interviews

A

set of probing questions posed one-on-one to a respondent by a trained interviewer in order to gain insight into what they respondent thinks or why they behave a certain way

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11
Q

depth interview advantages

A

flexible, max probing/depth, relatively small scale, contextual, sensitive topics

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12
Q

guidelines for conducting depth interviews

A
  • start with general questions/”grand tour”
  • explore areas you noted earlier, probe for depth - “mini tour”
  • record entire interview
  • ask “story questions” - examples/context
  • ask for examples
  • ask about specific experiences
  • play dumb
  • be silent
  • follow their lead
  • don’t judge
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13
Q

analyzing transcripts

A
  • view the text as a “story” with a plot and themes
  • start with intratext analysis – read through twice, 2nd for themes
  • move to intertext analysis – themes/patterns/differences across interviews
  • software
  • avoid frequencies
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14
Q

projective techniques

A

participants respond or react to an ambiguous stimulus

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15
Q

projective technique uses

A
  • unconscious associations and motivations
  • sensitive topics
  • socially undesirable behaviors
  • illegal activities
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16
Q

word association

A

react to a series of words, one at a time, saying the first word that comes to mind

17
Q

response latency

A

time to respond may indicate strength of association (faster = stronger)

18
Q

metaphor

A

phrase applied to an object or action to which it is not literally applicable

19
Q

analogy

A

comparison between two things for purpose of explanation or clarification

20
Q

how Dr Rapaille uncovers the “unconscious code”

A

mental connections with any word (coffee, mother, love, etc)

21
Q

observational methods

A

phenomena of interest involving people, objects, and/or activities are systematically observed and documented

22
Q

direct observation

A

researcher observes the behavior as it occurs

23
Q

indirect observation

A

researcher observes the effects, results, or physical traces of a behavior

24
Q

overt observation

A

subject is aware that they are being observed

25
covert observation
subject is unaware that they are being observed
26
structured observation
researcher determines in advance which behaviors are to be observed and recorded
27
unstructured behavior
researcher observes everything and records what they consider interesting/relevant given the question
28
in situ observation
researcher observes the behavior in a natural setting (grocery store) - best for external validity
29
invented observation
researcher observes the behavior in a lab or virtual environment - best for internal validity
30
neuromarketing
galvanic skin response (GSR), EEG, fMRI
31
ethnography
- extended observation of consumer behavior, emotional response, thoughts during daily activities, often with interviews and audio/video recording - direct, overt, in situ, unstructured
32
mobile ethnography
- researchers recruit people to record their own experiences - private behaviors
33
netnography
- ethnographic study of online activities - observe people's behaviors and communications online - often conducted on discussion forums
34
explicit rules
written rules that define what behaviors are and are not acceptable in the community (often enforced by moderators)
35
implicit rules
"norms" - unwritten rules that participants learn by observing the behavior of others in the community
36
advantages of online communities for research
- no need to recruit participants - easier to find people with similar interests - not restricted geographically - less self-censoring - less chance of response bias
37
disadvantages of online communities for research
- limited identity - no nonverbal communication - rules governing behavior in the community - community specific language