ch 3: Operations Strategy in a Global Environment Flashcards
Project characteristics
Single unit
Many related activities
Difficult production planning/inventory control
General purpose equipment
High labor skills
Management of Projects
phases
planning
controlling
scheduling
planning
Goal setting, defining the project, team organization
Scheduling
Releates people, money, and supplies to specific activities and related activities to each other
controlling
Firm monitors resources, costs, quality, and budgets
Also revises or changes plans and shifts resources to meet time and cost demands
Planning
activities
Objectives
Resources
Work breakdown structure
Organization
Scheduling
activities
Project activities
Start and end times
Network
controlling activities
Monitor, compare, revise, action
Project planning
Establishing objectives
Defining a project
Creating work breakdown structure
Determining resources
Forming organization
Project organization
Often temporary schedule
Uses specialists from entire company
Headed by project manager
-Coordinates activities
-Monitors schedule and costs
Permanent structure called matrix organization
Project organization most helpful when
Work can be defined with a specific goal and deadline
The job is unique/unfamiliar to the existing organization
Contains complex interrelated tasks requiring specialized skills
Project is temporary but critical to the org
Project cuts across
organizational lines
The role of a project manager
reponsible for making sure..
All necessary activities are finished in order and on time
The project comes within the budget
Project meets quality goals
The ppl assigned to the project receive motivation, direction, and information
Project managers should be good
Good coaches
Good communiters
Able to organize activities a variety of disciplines
ethical issues
Proj. management institute has established ethical code to deal w problems such as
Offers of gifts from contractors
Pressure to alter status reports to mask delays
False reports for chargers of time and expenses
Pressure to compromise quality to meet schedules
Work breakdown structure
1-project
2-major tasks in the project
3-subtasks in the major tasks
4-activities to be completed
Project scheduling techniques
Ensure that all activities are planned for
Order of performance is accounted for
Activity time estimates are recorded
Overall project time is developed
Purposes of project scheduling
Shows the relationship of each activity to others and to the whole project
Identifies the precedence relationships among activities
Encourages the setting of realistic time and cost estimates for each activity
Helps make better use of ppl, money, and material resources by identifying critical bottlenecks in the project
Actual project scheduling techniques
Gantt chart
Critical path method (CPM)
Program evaluation and review technique (PERT)
Project controlling
Close monitoring of resources, costs, quality, budgests
Feedback enables revising the project plan and shift resources
Computerized tools produce extensive reports
Project management software
Oracle primavera
Hp project
Fast track
Microsoft project
Project control reports
Detailed cost breakdowns for each task
Labor requirements
cost/hour summaries
Raw material/expenditure forecasts
Variance reports
Time analysis reports
Work status reports
Well defined (waterfall projects)
Extensive planning
Known constraints
Well defined specifications
Ill defined (agile projects)
Many unknowns
Evolving technology and specifications
Project developed iteratively and incrementally
pert and cpm
Network techniques
Developed in 1950s
Consider precedence relationships and interdependencies
Each uses a different estimate of activity times