Ch. 3 | Models that mode Job Design

Question 1

Job design

Answer 1

Concerned with activities of workers, and relates to the duties and tasks required to perform their work and how they are structured and scheduled.

Question 2

Job Characteristics Model (JCM Model)

Answer 2

Concerned with developing jobs that are motivating, satisfying and performed well. But only concentrates on the positive features of work.

Question 3

5 characteristics of work (JCM Model)

Answer 3

Skill variety (SV)
Task Identity (TI)
Task significance (TS)
Autonomy (AU)
Feedback from the Job (FB)

Question 4

5 job characteristics of JCM model, produce 3 critical psychological states:

Answer 4

• Meaningfulness of work
• Responsibility for the outcomes of work
• Knowledge of the results of work activities

Question 5

Demand-Control-Support Model (DCSM Model)

Answer 5

Primarly concerned with health.

• Passive jobs
• High strain jobs
• Low strain jobs
• Active jobs

Question 6

Iso-strain jobs

Answer 6

Jobs that are low in support and high on job demands –> Harmful to health

Question 7

DCSM has two key hypothesis:

Answer 7

• Strain hypothesis

- Active learning hypothesis

Question 8

Strain hypothesis (DCSM Model)

Answer 8

Without job control and social support to facilitate coping, job demands have an adverse impact on health

Question 9

Active learning hypothesis (DCSM Model)

Answer 9

Solving problems leads to workers learning how to solve problems

Question 10

Vitamin Model (VM)

Answer 10

Some job characteristics can be harmful if present at levels that are too high or too low.