Ch 3. External Analysis Flashcards

1
Q

Explain what is meant by ‘organizations are open systems’.

A

Organizations:

  • interact and respond to the environment
  • they are interrelated and interdependent but function as a whole
  • change in one causes a change in the other
  • take inputs and process them into outputs
  • distribute outputs in the environment
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2
Q

What are the organizational inputs?

hint: organizational resources

A
  • financial resources
  • physical resources
  • human resources
  • information resources
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3
Q

What is an external analysis?

A

The process of scanning and evaluating positive and negative trends/changes in the external environment.

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4
Q

What are the 2 perspectives on the organizational environment?

A

The environment as:

  1. a source of information
  2. a source of resources
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5
Q

When is the environment simple and when is it complex?

A
Simple = few components in the environment
Complex = many components. 

Many components lead to higher uncertainty and requires greater external analysis.

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6
Q

The scarcer the resources the …

A

more hostility and greater the uncertainty in the external environment.

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7
Q

What are the 2 external environmental sectors? And what do they entail?

A
  • specific (competitors, suppliers, customers etc.)

- general (PESTEL/DESTEP)

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8
Q

What are the Porter’s Five Forces in a specific environment?

n.b. the model assesses opportunities and threats

A
  1. intensity of rivalry among firms
  2. risk of entry
  3. bargaining power of buyers
  4. bargaining power of suppliers
  5. threat of substitutes
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9
Q

What are the 8 conditions to intense rivalry?

A
  1. numerous or balanced competitors
  2. slow industry growth
  3. high fixed cost
  4. lack of differentiation or switching costs
  5. adding capacity in large increments
  6. diverse competitors
  7. high strategic stakes
  8. high exit barriers
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10
Q

What are strategic groups?

A

Firms in an industry that have similar strategies, resources and customers. They compete more directly.

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11
Q

Name some entry barriers for newcomers.

A
  • economies of scale
  • cost disadvantages (protected technology, location, suppliers)
  • product differentiation
  • capital requirements
  • switching costs
  • access to distribution channels
  • government policy (regulations, safety requirements etc.)
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12
Q

What are the 5 elements of the macro-environment (general environment)?

A
  1. demographic
  2. economic
  3. socio-cultural
  4. technological
  5. political-legal
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13
Q

What are some benefits and challenges of an external analysis?

A

benefits:

  • enables managers to act proctively
  • key to planning, decision and strategy formulation
  • able to adapt to T/O
  • able to neutralize competitor moves
  • higher organizational performance (ROA, profit)

challenges:

  • time consuming
  • imperfect information
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