CH 3: Creating a Culture of Wellbeing Flashcards
Describe organizational culture and the impact it has on the work environment
Organizational culture is the collective understanding of beliefs and values that guid how employees at and behave.
The personality of the organization
Describe the impact of organizational culture on employees (2)
- Culture provides the compass or guide for actions and behaviours
- Supportive cultures enable a positive approach to healthy and safe work environment
Explain the relationship between organizational culture and employee engagement (2)
- Cultures that focus on social responsibility, leadership and trust tend to have more engaged employees
- Employees that are more engaged tend to have higher productivity, stay with the organization longer and support the organization
Describe the link between culture and health and safety in the workplace (2)
- Culture guides actions and behaviours
- Culture that demonstrates a commitment to health and safety will have employees who act and behave in a healthy and safe way.
Cite the measures used to reduce health and safety concerns
- Inform and train employees
- Keep records and investigate accidents
- Involve employees in identifying and eliminating health and safety issues
- Emphasize the importance of health and safety
Name 4 programs and services that will health create well-being in the organization
1) Health services
2) Wellness programs
3) Disability management
4) Employee assistance programs
Health services are ___
related to the size of the organization
Give some examples of health services
- Basic first aid
- Complete diagnostic
- Treatment
Give some examples of alternative approaches
- Relaxation
- Chiropractic
- Massage
Give some examples of wellness programs
- Exercise
- Nutrition
- Weight control
What is disability management ?
- dealing with short/long term absences
- aims to create work environment that employees want to come back to
What are employee assistance programs?
Provide short-term counselling an referrals to appropriate professionals
For job related stress, emotional problems or substance abuse, and employee may take advantage of the organizations ____
Employee assistance program
What is an example of the impact on organizational culture?
A) Supportive culture enables a positive approach to a healthy and safe work environment
B) Culture provides the compass or guide for actions and behaviours
C) Culture has a profound impact on the success of the organization
D) Employees that are more engages tend to have higher productivity
E) A, B, C
E) A, B, C
Recall that the immediate impacts of organizational culture include:
- Guide employee behaviours and actions
- Guide success of organization
- Created breeding ground for healthy & safe work environment
Which statement(s) best explain the relationship between organizational culture and employee engagement?
A) Culture that demonstrates a commitment to health & safety will have employees who act and behave in a healthy and safe way
B) Culture that focuses on social responsibility, leadership and trust tend to have more engaged employees
C) Employee engagement may increase productivity to achieve organizational outcomes
D) Culture provides the compass or guide for actions and behaviours
E) B, C
E) B, C
Recall that the relationship between organizational culture and employee engagement is when the culture breeds the framework for engaged employees.
What is the link between culture and health and safety in the workplace?
A) Proactive leadership and management enables a culture that supports workplace wellbeing
B) Culture guides actions and behaviours which means that cultures who demonstrate a commitment to health & safety will have employees act in the same way.
C) Involving employees in identifying health and safety issues will reduce health and safety concerns.
D) Employees that are more engaged have higher productivity, making them more likely to follow health & safety protocols
E) All of the above
B)
Recall that culture guides actions within the workplace.
Define employee engagement
Amount of commitment and dedication and employee has towards an organization
(T/F) Drivers for engagement overlap with drivers for health and safety
T
What is the legal aspect for employee engagement?
Drivers for engagement overlap with drivers for health & safety
When does engagement occur?
When employers take care and pride within the organization
Employees treated fairly and equitably
How are all employees responsible for creating a healthy and safe work environment?
HRM
Line Manager
Employees
How are employees responsible for creating a healthy and safe work environment ?
: Refuse unsafe work, engage in health and safety protocols
How are Managers/Supervisors responsible for creating a healthy and safe work environment ?
Provide health and safety training, be enthusiastic and enforce safety program, investigate and report all incidents
How is HRM responsible for creating a healthy and safe work environment ?
Responsible for development of Safety program, inform line manager of practice protocols
HRM is responsible for providing employers with _____ and _____
information on occupational health & safety
support and advice regarding prevention process
Name some of employers obligations
- Identify control and eliminate workspace hazards
- Provide necessary training
- Offer medical attention (first aid) on sight
- Supervise work of employees
- Develop of prevention program
(T/F) HRM is responsible to the development of a prevention program
False
HRM is responsible for the development of the Safety Program
What is the PURPOSE of a safety program? (PEI)
1) Promoting safety awareness
2) Enforcing safety rules
3) Investigating accidents and keeping records
Who is key in the success of the safety program?
The supervisor
What is the goals for the Workers Compensation law?
Return the employee to his or her original job
What may workers receive via workers comp?
1) Cash payments for perm. disability
2) Wage loss payments (if cannot work as much)
3) Medical first aid at site
4) Vocational rehabilitation
What is vocational rehabilitation?
Process which enables persons with disabilities to overcome barriers to employment
What are key health & safety issues HR must address?
1) Physical health
2) Workplace security
3) Workpace stress (psychological stress)
What is a workplace stressor?
Anything that requires a “coping” behaviour
(T/F) A workplace stressor can only be mental
false
Can be physical, mental or emotional
Give some examples of workplace stress
1) Role overload
2) Role ambiguity
3) Role conflict
Why build a culture of well-being ?
Provide better health benefits to the individual and to the organization
What must the organization reduce to create a culture of well-being? (3)
1) Physical health issues
2) Psychological health issues
3) Workplace violence
What is an occupational injury?
Carpel tunnel
What is an occupational illness?
Asthma, allergies, skin conditions
What is an industrial disease?
Cancer, prolonged exposure
Physical injury leads to ___
mental disabilities
Mental stress can cause a ___
physical disability
Mental stress creates a ___
mental condition
What is the proactive approach to employee wellbeing? (2)
Creating a culture of well being
How can an organization prevent and control workplace violence?
Training
Risk Assessment
Specifically, how can employers minimize domestic violence?
- establish a policy
- educate employees
- conduct risk assessment
- inspect workplace
