Ch 3 Flashcards
Explain the Distributive negotiation approach
- It is called zero-sum or win-lose negotiation, is a bargaining
approach in which one person succeeds only if another
person loses.
Explain the Integrative negotiation approach
- It is a negotiation approach in which parties work together
to find a solution that satisfies the needs and concerns of
each. ( win-win solution)
What are the Tips for success in a distributive negotiation?
1- Be persistent: persistence and polite assertiveness can help
you fulfill your interests.
2- Make the first offer: you can make the first offer to begin
the bargaining in your favor.
3- Don’t communicate your minimum favorable outcome:
You can withhold any information on the minimum you’re
willing to accept from bargaining for the best results.
What are the Key context factors for the Integrative
negotiation approach?
1- Creating a free flow of information:
They should create conditions for a free and open discussion
of all related issues or concerns
2-Understanding the other negotiator’s real needs and
objectives:
The professional negotiators easily understand the other
side’s needs and objectives
3- Emphasizing common things between parties:
Sometimes the goal is not clear and understandable.
- Be sure that the goal should be clear and understandable
Searching for solutions that meet the goals and objectives of both parties.
- In this process, negotiators must be (firm but flexible)
Firm about their primary interests and needs, but flexible
about how these needs and interests are met.
What are the Key steps in the integrative negotiation process?
1- Identify and define the problem
2- Understand the problem
3- Generate alternative solutions to the problem
4- Evaluate those alternatives and select among them.
What are the Factors that facilitate successful integrative
negotiation?
1- The Presence of a Common Goal.
2- Faith in One’s Problem-Solving Ability.
3- Validity of the other party’s position.
4- The Motivation & Commitment to work together.
5- Trust each other.
6- Clear and Accurate Communication.
7- An Understanding of the dynamics of integrative
negotiation.
What are the Factors that made integrative negotiation
difficult?
1- The history of the relationship between the parties,
2- The tendency toward black-and-white thinking,
3- The mixed-motive nature of most bargaining situations.