Ch 2 Introduction to Enterprise Systems

Question 1

Client-server architecture

Answer 1

3 tier architecture
presentation layer - browser, Word
application layer - websites, email
data layer- storage of information

benefits: increase scalability to support more users at low cost

Question 2

Service-oriented architecture (SOA)

Answer 2

help links many different client-server systems together

- capability to allow systems to connect through standardize interfaces called web services

Question 3

S/4 Hana

Answer 3

uses in-memory engine and columnar storage
- integrates business suite with database and application platforms simplifying data models and eliminating redundant aggregates and indices

Question 4

Enterprise Resource Planning (ERP) systems

Answer 4

• focus on intra-company processes

- integrate functional and cross functional business processes

Question 5

Inter-company processes

Answer 5

processes that take place between and among companies

ex: SCM, SRM, CRM, PLM, HR

Question 6

Application suite

Answer 6

• collection of inter-company systems and ERP systems

- Supplier ERP Company ERP Customer ERP

Question 7

SAP HANA (2010)

Answer 7

has a converged database and a library of capabilities

- can be managed on-site, private, or public cloud

Question 8

SAP Business Suite

Answer 8

includes ERP, CRM, SRM, SCM, PLM

and these run on SAP HANA`

Question 9

Relationship between Business Suite and SAP Hana

Answer 9

Business Suite = Microsoft Office

SAP HANA = Microsoft OS

Question 10

Organizational data, master data, transactional data

Answer 10

Organizational data - client, company code, plant
Master data - definition of entities used in business processes
Transactional data

Question 11

Master data

Answer 11

• definition of entities used in business processes
• are static and rarely change and DEFINED before used in a business process
• defined in context of organizational data
• must be properly defined and identified

Question 12

Material Master views are based on 3 criterias

Answer 12

• which process will use the material info
• what type of material
• which org level needs the material

Question 13

4 common Types of Material

Answer 13

Raw Materials (ROH) - purchased from external vendor, Has Purchasing and Production Views. Not sold so no Sales view
ex: frames, wheels, tires

Semi-finished (HALB) - uses raw materials to produce finished goods. Has ROH, HALB, prod views
ex: wheel assemblies from wheels

Finished (FERT) - produced using other goods. Has Production, Sales , ROH, HALB, FERT views
ex: deluxe touring bicycle

Trading (HAWA) - purchased and resold to customers. Has Purchasing and Sales Views
ex: t-shirts, gloves