Ch 1 Introduction to Business Process

Question 1

Lifecycle data management process (design)

Answer 1

supports the design and development of products from the initial product idea stage through the discontinuation of the product

Question 2

Material planning process (plan)

Answer 2

uses historical data and sales forecasts to plan which materials will be procured and produced when, and in what quantities

Question 3

Inventory and warehouse management (IWM) process (store)

Answer 3

is used to store and track the materials

Question 4

Asset Management and Customer Service Processes (service)

Answer 4

to maintain internal assets such as machinery and to deliver after-sales customer service such as repairs

Question 5

Human capital management (HCM) processes (people)

Answer 5

focus on the people within the organization and include functions such as recruiting, hiring, training, and benefits management

Question 6

Project management processes (projects)

Answer 6

to plan and execute large projects such as the construction of a new factory

Question 7

Financial accounting (FI) processes

Answer 7

(track–external) track the financial impacts of process steps with the goal of meeting legal reporting requirements

Question 8

Management accounting or controlling (CO) processes

Answer 8

track–internal) focus on internal reporting to manage costs and revenues

Question 9

Business Processes

Answer 9

series of tasks that lead to a desired outcome

Question 10

Enterprise systems

Answer 10

suite of systems 
ERP
SCM
SRM
PLM