Ch 16 leadership Flashcards
leader
person who influences the beliefs, opinions, and behaviors of a person or group, often to try and accomplish common goals. The person may not always have authority
Manager
a person responsible for the allocation/coordination of resources like people, time and supplies. The person plans what is to be done, who does it and how…
Authority
legitimate right to direct others through an authorized position in an organization.
Power
ability to motivate ppl to get things done with or without the formal right granted by the organization.
Formal leadership
a practice of higher positions that ppl are appointed to. Examples include unit managers, charge nurses, supervisors…
informal leadership
act of influencing beliefs/opinions/behaviors/accomplishing goals practiced by one that isn’t appointed a position with authority. This can be a good or bad situation based on the person’s goals and how well they match the organization’s goals.
Leadership trait theory
People are born to act as leaders and have certain traits which predispose them to leadership. These traits include motivation, intelligence, decisiveness, ambition… This theory ignores that leadership qualities can be learned.
Interactional leadership theory
Theory that includes the environment along with coworkers and how they affect who is/isn’t a leader. The collective values/culture determine what makes the leader
Transformational leadership theory
leaders have a vision and attempt to bring about that change. They are committed to organization’s goals, empower/mentor the workforce, and achieve higher levels of staff satisfaction as opposed to transactional
Weber’s theory of bureaucracy
theory based on explaining authority within organizations, which stated that authority is determined by rules/rights granted by virtue of a management position rather than being r/t the person who takes the position.
Systems theory
Views organization as a set interdependent parts that together form a whole, change in one area affects all else. In an open system, external environmental forces and internal problems affect the environment (the case with HC). Closed system ignores the affect of outside influences.
Chaos theory
a theory which attempts to explain the complexity/randomness in organizations. This theory explains that by viewing complicated behaviors/patterns and unexpected situations as predictable, a degree of order can be obtained.
Nurse as customer service provider
This realm/role for nursing focuses on patient safety and quality care. Defines internal customers (workers) and external (pts/fams/payers) and that customer service standards should be defined by these customers.
Nurse as team builder
Nurse should act as a role model for teams and promote synergy defined goals and objectives, with a commitment to work together.
nurse as resource manager
The nurse, in this realm, organizes resources (personnel, time, and supplies) to meet identified goals. The budget and financial reports are the primary tool for resource managers
Lewin’s stages of change
Describes how to incorporate new policies within an organization. First, the unfreezing stage is identifying the need for change. The moving stage clarifies the need to change, exploring alternatives, defining the change. The refreezing stage integrates the change into the organization
Nurse manager as clinical consultant
in this instance, the nurse would act as a resource for clinical advice. The consultant serves as a role model for excellence in care by guiding staff nurses to make appropriate decisions with difficult cases.
Nurse manager as staff developer
The nurse should be mindful of, and orchestrate, opportunities for growth and knowledge for learning/training opportunities.
Nurse as corporate supporter
In this role, the nurse has the responsibility to embrace the mission, goals, and objectives of the employing organization
Proclamation for change: transforming the hospital pt care environment
a set of evidence-based recommendations to improve patient safety and retention in the nursing workforce. Has four basic tenets; patient-centered design, integrated technology, seamless work enviro, and vendor partnerships
Keeping Patient’s safe: Transforming the work enviro of nurses (IOM report)
Report that revealed a strong connection b/w the nurses work environment and medical errors made. The report advocated for promoting transformational leadership and EBP, maximizing work capabilities through staffing, and redesigning processes to mitigate errors.
The Future of Nursing: Leading change, advancing health (IOM)
result of a 2 year initiative launched by IOM and Robert Wood Johnson foundation. Purpose was to guide advancement of nursing with 4 key recommendations: practicing to full extent of education, higher levels of education, be partners with other HCP to redesign HC, and engage in effective workforce planning.
