CH 16-18 Flashcards
Diversity
Race, gender, age and many other individual differences
Inclusivity
degree to which an organization is open to any one who can perform a job regardless of race, gender, age or any other individual difference
Muli-Cultural Organization
based on pluralism and operates with inclusivity and respect for diversity
Glass Ceiling
career advancment barrier to women and minorities
Biculturalism
minority members adopt characteristics of major cultures in order to succeed
Affirmative Action
management commitment to hiring and advancing women and minorities
Valuing Differences
education and training to understand and respect differences
Managing Diversity
building and inclusive network that allows everyone to reach his or her potential
Cultural Shock
comes from discomfort in cross cultural situations
cultural intelligence
is the capacity to adapt to foreign cultures
Silent language of cultures
include context, time and space
Low context
emphasize communication via spoken or written words
High Context
rely on unspoken or situational cues as well as spoken or written words in communication
Monochronic
people tend to do one thing at a time
Polychronic
people accomplish many different things at once
Proxemics
how people use interpersonal space to communicate
Power Distance
the degree to which a society accepts unequal distribution of power
Uncertainty avoidance
the degree to which society tolerates risk and uncertainty
Individualism-collectivism
the degree to which a society emphasizes individuals and their self interests
Masculinity-femininity
the degree to which a society values assertiveness and materialism versus relationships, feelings and quality of life
Time orientation
the degree to which a society values short term or long term goals
Ecological fallacy
mistaken belief that a generalization about a culture applies equally to everyone in that culture
