CH 16-18

Question 1

Diversity

Answer 1

Race, gender, age and many other individual differences

Question 2

Inclusivity

Answer 2

degree to which an organization is open to any one who can perform a job regardless of race, gender, age or any other individual difference

Question 3

Muli-Cultural Organization

Answer 3

based on pluralism and operates with inclusivity and respect for diversity

Question 4

Glass Ceiling

Answer 4

career advancment barrier to women and minorities

Question 5

Biculturalism

Answer 5

minority members adopt characteristics of major cultures in order to succeed

Question 6

Affirmative Action

Answer 6

management commitment to hiring and advancing women and minorities

Question 7

Valuing Differences

Answer 7

education and training to understand and respect differences

Question 8

Managing Diversity

Answer 8

building and inclusive network that allows everyone to reach his or her potential

Question 9

Cultural Shock

Answer 9

comes from discomfort in cross cultural situations

Question 10

cultural intelligence

Answer 10

is the capacity to adapt to foreign cultures

Question 11

Silent language of cultures

Answer 11

include context, time and space

Question 12

Low context

Answer 12

emphasize communication via spoken or written words

Question 13

High Context

Answer 13

rely on unspoken or situational cues as well as spoken or written words in communication

Question 14

Monochronic

Answer 14

people tend to do one thing at a time

Question 15

Polychronic

Answer 15

people accomplish many different things at once

Question 16

Proxemics

Answer 16

how people use interpersonal space to communicate

Question 17

Power Distance

Answer 17

the degree to which a society accepts unequal distribution of power

Question 18

Uncertainty avoidance

Answer 18

the degree to which society tolerates risk and uncertainty

Question 19

Individualism-collectivism

Answer 19

the degree to which a society emphasizes individuals and their self interests

Question 20

Masculinity-femininity

Answer 20

the degree to which a society values assertiveness and materialism versus relationships, feelings and quality of life

Question 21

Time orientation

Answer 21

the degree to which a society values short term or long term goals

Question 22

Ecological fallacy

Answer 22

mistaken belief that a generalization about a culture applies equally to everyone in that culture