Ch. 15 Organizational Culture Flashcards

1
Q

Organizational Culture

A

-System of Shared meaning based on a set of key characteristics that the organization values
-helps and organization differentiate itself from other organizations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Characteristics of Organizational Structure:

A

-Innovation and risk-taking
-Attention to detail
-Outcome orientation
-People orientation
-Team orientation
-Aggressiveness
-Stability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Dominant Culture

A

Expresses the core values that are shared by majority of the organization’s members

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Subcultures

A

Develop in Large organizations to reflect common problems, situations, or experiences that members face

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

String Culture

A

A culture in which the core values are intensely held and wildly shared

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Weak Culture

A

Characterized by vagueness, ambiguity, and/or inconsistencies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What Do Cultures Do?

A

-Convey’s a sense of identity for its members
-Generates commitment to something larger than self interest
-Serves a sense-making and control mechanism for guiding attitudes and behaviors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Barrier to Change

A

-Especially problematic when shared values are not consistent with those that will enhance the organization’s effectiveness
-If an organization’s environment is undergoing rapid change, its entrenched culture may no longer be appropriate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Barrier to Diversity

A

-Tendency to hire those who are like the majority
-If the cultural values support the institutional biases or insensitivity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

barrier to mergers & acquisitions

A

-Often fail because two cultures are not compatible

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

How a culture begins

A
  1. Founders hire and keep employees who think and feel the same way they do.
  2. Founders indoctrinate and socialize these employees to their way of thinking and feeling.
    T3. he founders’ behavior acts as a role model that encourages employees to identify with them and thereby internalize their beliefs, values, and assumptions.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Keeping Culture Alive Includes:

A

Selection
Top Management
Socialization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Selection

A

-Concern with how well the candidates will fit into the organization.
-Provides information to candidates about the organization.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Top Management

A

Senior executives help establish behavioral norms that are adopted by the organization.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Socialization

A

The process that helps new employees adapt to the organization’s culture.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

How Employees Learn Culture

A

Stories
Rituals
Material Symbols
Language

17
Q

Managerial Practices Promoting an Ethical Culture

A

-Focus on means as well as outcomes
-Be a visible role model.
-Communicate ethical expectations.
-Reward ethical acts and punish unethical ones.

18
Q

Cultural change is most likely to take when the following conditions exist:

A

Dramatic crisis exists or is created
Turnover in leadership
Young and small organization
Weak culture
(Expect cultural change to be a long and difficult process)