ch 14 Flashcards
culture
set of key values, assumptions, understanding, and norms shared by member of an organization and taught to new members as correct
norms
what behaviors are acceptable and desirable within a group of people
what is the importance of culture
- integrates members so they know how to relate to one another
- helps the organization adapt to the external environment
internal integration
- develops a collective identity
- helps member work together
- guides to day-to-day working relationships
- determines how people communicate
- determines what behavior is acceptable
- determines how power and status are allocated
cultural strength
agreement of the importance of values and way of doing things
cultural gap
difference between desired and actual values and behaviors
cultural leader (essay)
a leader who actively uses signals and symbols to influence corporate culture
cultural leadership (essay)
articulate a vison that employees can believe in and reinforce the cultural vision day-to-day
mechanisms that enact cultural values
- rites and ceremonies
- stories
- symbols
- specialized language
- selection and socialization
- daily actions
what does it mean to have a ceremony to enact cultural values
having a planned activity that makes up a special event and is generally conducted for the benefit of an audience
what does it mean to have a story to enact cultural values
having a narrative based on true events that is repeated frequently and shared among employees
four corporate culturals
- involvement culture
- adaptability cultural
- consistency cultural
- achievement cultural
adaptability cultural
interpret and translate signals from environment
achievement cultural
focus on the achievement of specific targets
involvement cultural
involvement to meet changing expectations from the external environment
