Ch. 11 - Business Development and Planning Flashcards

1
Q

What is business development?

A

The search for opportunities and structuring of business entities to exploit those opportunities with current or near-term organizational capabilities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are the three primary goals of marketing at every stage of the product lifecycle?

A
  1. Obtain new customers
  2. Continue to meet the needs of existing customers
  3. Coordinate offerings that are in different stages of the PLC
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

A useful forecast is determined by what three factors?

A
  • time
  • effort
  • and money invested
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Marketing forecast attempt to account for what four things?

A
  • technological change
  • Time horizons
  • barriers to entry/exit
  • elasticity of demand
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

True or False: all forecasts are wrong, You just cannot know by how much and in which direction

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Name the four types of forecasting

A

2 broad types: top-down and bottom-up

  • strategic forecast
  • marketing planning forecasts
  • marketing operation forecasts
  • sales forecast
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Name some features of strategic forecasts:

A
  • top-down
  • usually 3-5 years
  • more qualitative than quantitative
  • attempt to reconcile reality with desired strategic direction
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Name some features of marketing planning forecasts:

A
  • usually associated with a product or market
  • significant inputs from market research and competitive analysis
  • attempt to predict what customers and competitors will do
  • usually 1-3 years
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Name some features of marketing operation forecasts (MOF):

A
  • usually the responsibility of the field marketing organization
  • tactical in nature
  • source of significant market information (often from customers)
  • serves many parts of the organization
  • usually 1 to 3 year periods updated monthly
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Name some features of sales forecasts:

A
  • shorter range than marketing operation forecasts

- usually derived from analysis of historical data

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Name some predictive models used in the statistical manipulation of historical data:

A
  • rolling averages
  • econometric models
  • delphi approach
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Draw the business development tracking grid

A
y-axis: markets 
x-axis: products 
		new 		existing 
new            1                         2
existing      3 	                      4
1. new business 
2. translation 
3. core churn
4. core
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

List the stages in the PLC and TALC

A

PLC TALC

  • development / technophiles
  • introduction / visionaries
  • growth / pragmatists
  • maturity / conservatives
  • decline / laggards
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Marketing and business development throughout the PLC: Development stage

A

The company working on early state products in a new product category must:

  • find a marketing strategy
  • learn about customers
  • find initial target markets
  • explore how to shape the business to pursue the opportunity
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Marketing and business development throughout the PLC: Introduction stage

A

The purpose of stages to get exposure and begin to educate potential customers about the technology, it’s near-term products and potential benefits.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Marketing and business to development throughout the PLC: Growth stage

A
  • build sales to cross the chasm

- when pragmatists begin repeat purchasing account management can take on business maintenance

17
Q

Marketing and business to development throughout the PLC: maturity stage

A
  • Caused by market saturation
  • this stage can last as long as pragmatists and conservatives continue to repeat purchase
  • marketing during maturity usually focuses on reselling products or upgrading products to existing customers
18
Q

Marketing and business to development throughout the PLC: decline stage

A
  • often, A company decides that is not cost-effective to pursue line of business that is in decline.
  • some users will stay with the older technology just because it works well and meets their needs. These customers are called laggards