Ch. 10: Organized Labor and the Fire Officer Flashcards
The range, scope, and tasks of a fire officer’s supervisory activities are defined by three primary components:
- The local labor contract
- The municipality’s personnel regulations
- The FD’s rules, regulations, and procedures
What is a negotiated legal agreement between labor organization and the local jurisdiction?
a labor contract
What is a less powerful form of written agreement that is often used in jurisdictions where government employees do not have formal collective bargaining rights?
An MOU
What is a method whereby representatives of employees and employers determine the conditions of employment through direct negotiation?
collective bargaining
Who is a union member who is appointed or elected to be the first line of labor representation at the workplace?
shop steward
Who may serve as the initial labor representative when handling issues of discipline, policy, or procedures?
steward
What is the basis for strong, positive, and effective supervisor/employee relationship?
It is the open, honest, and constant communication between the fire officer and the FF.
What are successful relationships built on?
Trust, respect, and open lines of communication.
What is usually the root cause of almost every labor disturbance?
A failure to manage the relationship between labor and management properly.
What is the intervention of a neutral third party in an industrial dispute?
mediation
What is a dispute, claim, or complaint that any employee or a group of employees may have about the interpretation, application, or alleged violation of some provision of the labor management or personnel regulations?
a grievance
What is a formal structured process that is employed within an organization to resolve a grievance?
a grievance procedure
