CH 10: Leaders and Leadership

Question 1

Leadership

Answer 1

The process by which an individual exerts influence over the people and inspires, motivates, and directs their activities to help achieve group or organizational goals.

Question 2

Leader

Answer 2

An individual who is able to exert influence over other people to help achieve group or organizational goals.

Question 3

Personal Leadership Style

Answer 3

Specific ways in which a manager chooses to influence other people - shapes how that manager approaches planning, organizing, and controlling.

Question 4

Servant Leaders

Answer 4

A leader who has a strong desire to serve and work for the benefit of others.

Question 5

Legitimate Power

Answer 5

The authority that a manager has by virtue of his or her position in an organization’s hierarchy.

Question 6

Reward Power

Answer 6

The ability of a manager to give or withhold tangible rewards.

Question 7

Coercive Power

Answer 7

The ability of a manager to punish others.

Question 8

Expert Power

Answer 8

Power that is based on the special knowledge, skills, and expertise that a leader possesses.

Question 9

Referent Power

Answer 9

Power that comes from employee’s and coworkers’ respect, admiration, and loyalty.

Question 10

Empowerment

Answer 10

The expansion of employees’ knowledge, tasks, and decision-making responsibilities.

Question 11

Consideration

Answer 11

Behavior indicating that a manager trusts, respects, and cares about employees.

Question 12

Initiating Structure

Answer 12

Behavior that managers engage in to ensure that work gets done, employees perform their jobs acceptably, and the organization is efficient and effective.

Question 13

Relationship Oriented Leaders

Answer 13

Leaders whose primary concern is to develop good relationships with their employees and to be liked by them.

Question 14

Task Oriented Leaders

Answer 14

Leaders whose primary concern is to ensure that employees perform at a high level

Question 15

Leader-Member Relations

Answer 15

The extent to which followers like, trust, and are loyal to their leader: a determinant of how favorable a situation is for leading.

Question 16

Task Structure

Answer 16

The extent to which the work to be performed is clear-cut so that a leader’s employees know what needs to be accomplished and how to go about doing it; a determinant of how favorable a situation is for leading.

Question 17

Position Power

Answer 17

The amount of legitimate, reward, and coercive power that a leader has by virtue of his or her position in an organization; a determinant of how favorable a situation is for leading.

Question 18

Path-Goal Theory

Answer 18

A contingency model of leadership proposing that leaders can motivate employees by identifying their desired outcomes, rewarding them for high performance and the attainment of work goals with these desired outcomes, and clarifying for them the paths leading to the attainment of work goals.
Four types of Leadership Behaviors:
1.Direct Behaviors
2.Supportive Behaviors
3.Participative Behaviors
4.Achievement-Oriented Behaviors

Question 19

Fiedler’c Contingency Model

Answer 19

Explains why a manager may be an effective leader in one situation and ineffective in another; it also suggests which kind of managers are likely to be most effective in which situations.