Ch 1 Quiz

Question 1

Why would Claire, who has a Certified Information Systems Security Professional credential, object to shadow IT efforts at her company?

Answer 1

Shadow IT systems and processes may lack necessary levels of security required to meet compliance standards.

Question 2

Amazon’s decision to explore the possible use of delivery drones to gain a real competitive advantage over competitors who rely on less efficient ground transportation is an example of _____.

Answer 2

strategic planning

Question 3

Managers can help their organizations gain _____ through cost leadership, differentiation, or focus.

Answer 3

a competitive advantage

Question 4

Common themes in setting organizational strategies include “_____.”

Answer 4

attract and retain customers

Question 5

Procedures are an important component of an IS implementation approach because _____.

Answer 5

they can help avoid lengthy business disruptions following a natural disaster

Question 6

June and her team are planning the implementation of a new company-wide order processing information system. One of June’s major concerns is the need to _____.

Answer 6

redesign key work processes

Question 7

Fabiola’s IS management team is formulating their IS strategic plan. Fabiola reminds them that they must consider _____.

Answer 7

corporate strategy and business unit strategies

Question 8

Which of the following is NOT one of the four main components in Leavitt’s Diamond?

Answer 8

systems

Question 9

Corporate strategy, business unit strategies, innovative thinking, and technology innovations are all _____.

Answer 9

drivers that set information system organizational strategy

Question 10

A senior IS manager implements a vendor-managed inventory system that reduces both the administrative costs of managing inventory and inventory holding costs. What business strategy does this represent?

Answer 10

cost leadership