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Management Information Systems > Ch 1: Information Systems: People, Technology, Processes and Structure > Flashcards

Ch 1: Information Systems: People, Technology, Processes and Structure Flashcards

1
Q

Information system is…

A

•Interrelated components working together
•Collect, process, store, and disseminate information

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2
Q

Includes a feedback mechanism to monitor and control its operation

A

Information systems

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3
Q

Used to accomplish work-related tasks and everyday living activities

A

Information system

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4
Q

Used to used to analyze large amounts of data

A

Information system

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5
Q

What Generates more sales and Achieves superior profit margins?

A

Competitive advantage

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6
Q

Gained through cost leadership, differentiation, focus

A

Competitive advantage

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7
Q

Requires considerable effort to sustain

A

Competitive advantage

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8
Q

Managers’ key role

A

Competitive advantage

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9
Q

•Used to introduce new systems into the workplace
•Intended to lower stress, encourage teamwork, and increase successful implementation

A

Leavitt’s Diamond model

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10
Q

Leavitt’s Diamond Model highlights four key components

A

•People,
•Technology infrastructure,
•Processes, and
•Structure

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11
Q

What model proposes that every organizational system operates within a context composed of people, technology infrastructure, processes, and human structure?

A

Leavitt’s Diamond

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12
Q

What are the four categories of management roles that implement successful information systems?

A

People, structures, processes, technology infrastructure

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13
Q

the most important element of information systems

A

People

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14
Q

Employee requirements for success

A

•Training and an understanding of the need for the information system
•Motivation to use the information system
•Access to system support people as needed

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15
Q

•Resources include hardware, software, databases, networks, facilities, and third-party services
•Required to meet customers’, suppliers’, key business partners’, regulatory agencies’, and employees’ needs
•Forms the foundation of every computer-based information system

A

Technology infrastructure

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16
Q

Forms the foundation of every computer-based information system

A

Technology infrastructure

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17
Q

Required to meet customers’, suppliers’, key business partners’, regulatory agencies’, and employees’ needs

A

Technology infrastructure

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18
Q

Resources include hardware, software, databases, networks, facilities, and third-party services

A

Technology infrastructure

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19
Q

•Process: Structured set of related activities
•Takes input, adds value, creates an output

A

Processes

20
Q

Structured set of related activities

A

Process

21
Q

•Takes input, adds value, creates an output

A

Processes

22
Q

steps to follow to achieve a specific end result

A

•How to achieve an end result
•Who does what and when
•What to do if something goes wrong

23
Q

Using an information system involves setting up and following many procedures t/f

A

True

24
Q

•Defines relationships between organization members
•Defines the necessary roles, responsibilities, and lines of authority
•Employees must understand and accept their roles and responsibilities
•Roles and responsibilities often change with the introduction of a new information system

A

Structure

25
Q

•Defines relationships between organization members

A

Structure

26
Q

•Defines the necessary roles, responsibilities, and lines of authority

A

Structure

27
Q

•Employees must understand and accept their roles and responsibilities

A

Structure

28
Q

•Roles and responsibilities often change with the introduction of a new information system

A

Structure

29
Q

Improves productivity of individual users in performing stand-alone tasks

A

Personal information system

30
Q

Enables people to work together effectively

A

Workgroup information system

31
Q

Facilitates organization-wide business needs

A

Enterprise information system

32
Q

Enables the sharing of information across organizational boundaries

A

Interorganizational IS

33
Q

4 Types of Information Systems

A

Personal information system, workgroup information system, enterprise information system,interorganizational information system

34
Q

Managerial process designed to identify initiatives and projects to achieve organizational objectives
•Must recognize that the organization and everything around it is in a state of flux

A

Strategic planning

35
Q

Managerial process designed to identify initiatives and projects to achieve organizational objectives

A

Strategic planning

36
Q

Must recognize that the organization and everything around it is in a state of flux

A

Strategic planning

37
Q

•Provides a framework and clearly defined direction to guide decision making
•Provides effective use of organization’s resources

A

Benefits of strategic planning

38
Q

Benefits of strategic planning

A

•Provides a framework and clearly defined direction to guide decision making
•Provides effective use of organization’s resources

39
Q

Allows organization to be proactive
•Improves communication

A

Benefits of strategic planning

40
Q

Benefits of strategic planning

A

Allows organization to be proactive
•Improves communication

41
Q

•Long-term impact of each strategy on revenue and profit
•Degree of risk involved
•Amount and types of resources required
•Potential competitive reaction

A

Considerations of strategic planning

42
Q

Must be consistent with organizational plan

A

Strategic planning

43
Q

Information System Strategic Planning study card

A

•Identify resources to invest in
•Support corporate and business unit strategies
•Includes technologies, vendors, competencies, people, systems, and projects
•IS plan influences:
•New technology innovations
•Innovative thinkers
•Perception of IS organization
•Cost center/service provider
•Business partner/business peer
•Game changer

44
Q

Drivers that set IS organizational strategy and determine information system investments t/f

A

True

45
Q

Planners must consider many factors in setting IS organizational strategy t/f

A

True

Management Information Systems (2 decks)

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