Ch 1: Organizations, Management, and the Networked Enterprise Flashcards
1-1 How are information systems transforming business, and why are they so essential for running and managing a business today? 1-2 What is an information system? How does it work? What are its management, organization, and technology components? Why are complementary assets essential for ensuring that information systems provide genuine value for organizations? 1-3 What academic disciplines are used to study information systems, and how does each contribute to an understanding of information sy
Describe the characteristics of a digital firm.
LO 1-1
Digitally enabled and mediated:
- Business relationships
- Core business processes
- Corporate assets
- Flexability and speed through time and space shifting
-Ch 1, p. 12
Describe the challenges and opportunities of globalization in a “flattened” world.
LO 1-1
Challenges
- Avoid markets for goods and services that can be produced offshore much less expensively.
Opportunities
- Achieve cost reductions by finding low-cost suppliers and managing production facilities in other countries
- Create foreign revenue streams
How are info systems transforming business?
LO 1-1
- Provides critical tools
- Ex. email, conferencing, smartphones, etc.
- Enables core business processes
- Ex. e-Commerce and supply chain management
-Ch 1, p. 31
How does an info system work?
LO 1-1
Makes raw data useful info: Input → Processing → Output
-Ch 1, p. 31
Information Systems
LO 1-1
Interrelated components working together to collect, process, store, and disseminate information to support decision making, coordination, control, analysis, and visualization in an organization.
Identify three major new information system trends.
LO 1-1
- Big data
- Cloud computing
- Mobility
-Ch 1, p.31
List and describe six reasons info systems essential for running and managing a business?
LO 1-1
- Competitive advantage: higher sales and higher profits that your competitors cannot match
- Customer/Supplier intimacy: increases revenue, decreases costs
- Daily survival: necessities of doing business, driven by industry and legislatie changes
- Improved decision making: real-time data from the marketplace when making decisions
- New business models, products, services: IS as catalyst of change
- Operational excellence: optimizes business efficiency and productivity
-Ch 1, p. 31
Computer Literacy
LO 1-2
IT knowledge about how computers work.
Data
LO 1-2
Streams of raw facts representing events occurring in organizations or the physical environment before they have been organized and arranged into a form that people can understand and use.
Distinguish between data and information.
LO 1-2
Data are raw facts wheras information is meaninful and useful
Information
LO 1-2
Data that have been shaped into a form that is meaningful and useful to human beings
Information Systems Literacy
LO 1-2
Broad-based understanding of IS that includes behavioral and technical knowledge about computers.
Why are complementary assets essential for ensuring that info systems provide genuine value for organizations?
LO 1-2
Complementary asset require optimization in order to produce returns on the primary IS investment:
- Organizational Assets
- Managerial Assets
- Social Assets
-Ch 1, p. 32
Explain how the Internet and the World Wide Web are related to the other technology components of information systems.
LO 1-2
They are related through IT infrastructure (hardware, software, data, storage, and networks) that provides shared resources for the organization.
-Ch 1, p.22
Distinguish between information systems literacy and computer literacy.
LO 1-2
IS Literacy: Broad-based understanding of IS that includes behavioral and technical knowledge about computers.
Computer Literacy: IT knowledge about how computers work.
What are the three dimensions of info systems?
LO 1-2
- Management
- Organizational
- Technology
-Ch 1, pp. 31-32
What academic disciplines are used to study information systems, and how does each contribute to an understanding of information systems?
LO 1-3
Technical (Contributes: Modelling and Capabilities)
- Computer Science
- Management Science
- Operations Research
Behavioral (Contributes: Design, Implementation, Management, Business Impact)
- Economics
- Psychology
- Sociology
Note: A sociotechnical view considers both.
