Ch. 1 - C - Into to Human Factors Flashcards
CRM
Crew Resource Management is the effective use of human resources, hardware, and info. Additionally CRM training covers workload management, situational awareness, communication and leadership role of the captain.
ADM
Aeronautical Decision Making: Pilot in Command Responsibility, Communication, Workload Management, resources use, and situational awareness.
PIC Responsibility
Reflect on own general health, level of stress, fatigue, attitude, knowledge, skill level, how recent is experience. Recognize limitations.
5 Bad Attitudes
Antiauthority, Impulsivity, Invulnerability, Macho, Resignation
PIC Responsibility Concepts
Self-Assessment, Hazardous Attitudes, Interpersonal Relationships (with on board persons).
Communication concepts
Effective Listening, Barriers to Communication, Verbal and Non-Verbal
Resource Use Concepts
Resource Recognition, Internal Resources, External Resources
Workload Management Concepts
Planning and Prep, Prioritizing, Work Overload (Task Saturation)
Situational Awareness
Operational Conditions: status of systems and pilot
Environmental Conditions: relationship to terrain, traffic, weather
Obstacles to maintaining Situational Awareness: Stress, fatigue, distractions, emergency