Ch. 1-3 Flashcards
Why do humans rely on communication? (p.1)
To meet the critical social needs of inclusion, control, and affection.
T/F - Humans need physical contact and communication to survive. (p. 1)
True
T/F - learning who we are and developing a sense of self is reinforced by interacting with others. (p. 1)
True
____ _____ carry the bulk of meaning in a message. (p. 2)
6% is found in the words.
39% is conveyed in vocal intonation
55% is in accompanying gestures, body language, and facial expressions.
Nonverbal elements
What is (2) constitutes the contextual environment? (p. 2)
Physical environment
Personal history each participant
Define “noise” in a conversation (p. 3)
Anything that distracts the participants in an interaction from their communication.
What are the four domains of “noise”? (p. 3)
External, physical, physiological, or physocological.
What are the (4) prerequisite skills for aspiring interpreters? (p. 4)
Thinking analtically
Listen effectively
Express themselves clearly (signed, spoke, & written)
Pragmatic rules serve the function of… (p. 5)
Help us make sense of the language we encounter in our interactions with others
Factors that influence a speaker’s message: (p. 6)
Speaker's goal Context of the message Degree of directness Use of powerful/powerless speech Register
T/F - An effective communicator must be aware of various cultural norms and expectations when attempting to achieve a specific communication goal. (p. 9)
True as fuck!
Four types of language that can produce imprecision: (p. 10)
Equivocal language
Euphemistic language
Abstract language
Passive voice
Define equivocal langguage (p.10)
Deliberate langauge that can be interpreted in more than one way in order to mislead someone.
Define euphemistic language (p. 10)
Socially acceptable terms and phrases in place of blunt, descriptive ones.
What is the purpose of using abstract language? (p. 10)
To be deliberately vague, permitting the speaker to hint at their true response without being too confrontational.