Ch 1.

Question 0

Principles of Management:

Answer 0

The concepts managers use in an effort to accomplish management goals

Question 1

Management:

Answer 1

The art and science of accomplishing goals though the efforts of individuals and groups using POLC

Question 3

P-O-L-C

Answer 3

Planning, organizing, leading, controlling.

The framework managers use

Question 4

Managerial Roles

Answer 4

Interpersonal
Informational
Decisional

Question 5

Empowerment

Answer 5

The process of enabling or authorizing an individual to think, behave, take action, and control work and decision making in autonomous ways

Question 6

Entrepreneurship

Answer 6

The recognition of opportunities and the use or creation of resources to implement innovative ideas for new, thoughtfully planned ventures

Question 7

Leadership

Answer 7

The act of influencing others toward a goal

Question 8

Strategic Management

Answer 8

Examines how actions and events involving top executives, firms, and industries influence a firm’s success or failure

Question 9

Strategy

Answer 9

The central, integrated, externally-oriented concept of how an organization will achieve its objectives

Question 10

Entrepreneur

Answer 10

A person who engages in the process of entrepreneurship

Question 11

Operational Planning

Answer 11

Assumes the existence of goals and objectives and specifies ways to achieve them

Question 12

Strategic planning

Answer 12

The process of analyzing competitive opportunities and threats, as well as the strengths and weaknesses of the organization, and then determining how to position the organization to compete effectively in its environment

Question 13

Tactical Planning

Answer 13

Intermediate-range planning that is designed to develop relatively concrete and specific means to implement the strategic plan

Question 14

environmental Scanning

Answer 14

the act of analyzing the critical external contingencies facing an organization in terms of economic conditions, competitors and customers

Question 15

Job Design

Answer 15

the process of putting together various elements to from a job, bearing in mind organizational and individual worker requirements

Question 16

Job enrichment

Answer 16

A job redesign technique that allows workers more control over how they perform their own tasks

Question 17

Teamwork

Answer 17

Cooperative effort by the members of a group or team to achieve a common goal

Question 18

Group

Answer 18

A collection of individuals who interact with each other such that one person;s actionns have an impact on the other informal groups

Question 19

In-Role Performance

Answer 19

The things that you have to do as part of your job and its job description

Question 20

Organizational Citizenship Behaviors (OCBs)

Answer 20

Voluntary behaviors employees perform to help others and benefit the organization (outside job description)

Question 21

Team

Answer 21

A cohesive coalition of people working together to achieve mutual goals