Cemetery & Crematory Operations Flashcards

1
Q

What book did Jessica Midford write?

A

The American Way of Death

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2
Q

What did Jessica Milford say?

A

Called the Funeral Service a ripoff
Public didn’t ignore her

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3
Q

How did Midford negatively impact the Funeral Directors

A

Cremations cost less than Funeral Services

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4
Q

What cremation societies were founded in the 1970s?

A

Telophase (Southern California)
Neptune (Northern California)

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5
Q

Who started the Hospice Movement?

A

Dr. Kubler Ross

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6
Q

What did the Hospice Movement say

A

Funerals are for the living
Benefit of the service allows the living to grief

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7
Q

What are the 5 stages of grief?

A

Denial
Anger
Bargaining
Depression
Acceptance

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8
Q

Why were funeral directors attending seminars in the 80s?

A

To better serve cremation and non-traditional families
To learn about cultures, religion, and family dynamics

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9
Q

What happens if funeral services are before cremation?

A

Body is picked up, there’s visitation, then embalmment, then church (with a rented casket), then instead of cemetery take body to crematory

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10
Q

What happens if funeral services are after cremation?

A

There’s a memorial service held

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11
Q

Why is cremation so popular?

A

You get to take your loved one home / easy transportation / “on the go”
Younger generations don’t understand the importance of in church service

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12
Q

Who has final say if deceased is cremated?

A

Family Member
Next of Kin
Spouse

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13
Q

Who signs if partner isn’t alive either?

A

All kids, to avoid a lawsuit

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14
Q

Even if separated does the spouse sign?

A

Yes

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15
Q

What if it’s the second spouse?

A

They sign

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16
Q

How many signatures are required in Texas?

A

One

17
Q

Does Texas recognize common law?

A

Yes

18
Q

What forms are needed for cremation?

A

Authorization for cremation from legal NOK
Cremation Permit
Burial Transit Permit
Death Certificate

19
Q

Why do we need death certificate before cremating?

A

Need to know cause of death

20
Q

Does the family have to buy an urn?

A

No

21
Q

If family chooses to buy an urn, does it have to be at the funeral home?

A

No

22
Q

What does the F.D. have to tell the family if they don’t purchase an urn?

A

Family must be informed that ashes will be returned in a black box inside a white box

23
Q

Even in the urn, must the ashes be in a bag?

A

Yes

24
Q

Why is a viewing for identification required?

A

To avoid cremating the wrong person

25
Q

How do we present the deceased to the family for identification before cremating?

A

Clean and disinfect body
Wash and comb hair
Set features
Clean nose, ears, fingernails

26
Q

Why must a pacemaker be removed?

A

It can explode in the oven

27
Q

What do we do with jewelry and dentures?

A

Ask family if they want them returned or burned with the deceased

28
Q

What are the parts of a cemetery?

A

Section
Block
Lot
Grave

29
Q

What year did Midford bash funeral service?

A

1963