CBAP Flashcards
What is the definition of business analysis?
The set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies and operations of an organization, and to recommend end solutions that enable the organization to achieve its goals.
What is the definition of a business analyst?
Any person who performs business analysis activities no matter what their job title or organizational role may be.
A business analyst performs business analysis in order to do what?
Align the needs of the business units with the capabilities delivered by information technology.
What is the definition of a solution?
A set of changes to the current state of an organization that are made in order to enable that organization to meet a business need, solve a problem, or take advantage of an opportunity.
What is the definition of a requirement?
A condition or capability needed by a stakeholder to solve a problem or achieve an objective OR A condition or capability that must be met or possessed by a solution or solution component to satisfy a contract, standard, specification or other formally imposed documents OR A documented representation of a condition or capability
According to the BABOK 2.0, what type of analysis generates BUSINESS requirements?
Enterprise Analysis
What is a BUSINESS requirement, according to the BABOK 2.0?
A high level statement of the goals or objectives or needs of the enterprise
What is a STAKEHOLDER requirement, according to the BABOK 2.0?
A statement of the needs of a particular stakeholder or class of stakeholders
According to the BABOK 2.0, what type of analysis generates STAKEHOLDER requirements?
Requirements Analysis
What is a SOLUTION requirement, according to the BABOK 2.0?
A characteristic of the solution that meets the business requirements and stakeholder requirements.
SOLUTION Requirements are comprised of what two types of requirements?
Functional and Non-functional requirements
According to the BABOK 2.0, when are SOLUTION requirements gathered?
Requirements Analysis
What is a TRANSITION requirement, according to the BABOK 2.0?
A requirement that describes the capabilities the solution must have to facilitate the transition from current to future state of the enterprise, but will not be needed after the transition
According to the BABOK 2.0, when are TRANSITION requirements gathered?
Solution Assessment and Validation
What is the definition of a knowledge area?
They define what a practitioner of business analysis needs to understand and the tasks that a practitioner must be able to perform
How many Knowledge Areas are identified in the BABOK 2.0 and what are they?
There are 7: Business Analysis Planning and Monitoring Elicitation Enterprise Analysis Solution Assessment and Validation Requirements Analysis Requirements Management and Communication Underlying Competencies
What is the objective of the Business Analysis Planning and Monitoring knowledge area?
To show how the BA determines which activities are necessary in order to complete a business analysis effort
What is the objective of the Elicitation knowledge area?
To show how the BA works with stakeholders to identify and understand their needs and concerns, and understand the environment in which they work
What is the purpose of elicitation?
To ensure that the stakeholders_ underlying needs are understood, rather than their stated or superficial desires
What is the objective of the Requirements Management and Communication knowledge area?
To define how a BA manages conflict, issues and changes in order to ensure the stakeholders and the project team remain in agreement on the solution scope
What is the objective of the Enterprise Analysis knowledge area?
To define how a BA identifies a business need, refines and clarifies the need and defines the solution scope that can be feasibly implemented
What is the objective of the Requirements Analysis knowledge area?
To define how a BA prioritizes and progressively elaborates stakeholder and solution requirements in order to enable the project team to implement a solution
What is the objective of the Solution Assessment and Validation knowledge area?
To define how the BA assesses proposed solutions to determine which solution fits best the business need, indentifies gaps in solutions, determines necessary workarounds or changes to the solution
What is the objective of the Underlying Competencies knowledge area?
To describe the behaviors, knowledge and other characteristics that support the effective performance of business analysis
What are the characteristics of a task?
Accomplishes a result that creates value Is complete Is a necessary part of the purpose of the knowledge area
True or False The BA is a stakeholder in all business analysis activities?
TRUE
What is the definition of a Domain Subject Matter Expert (SME)
Any individual with in-depth knowledge of a topic relevant to the business need or solution scope
What is the definition of a customer?
A stakeholder outside the boundary of a given organization/unit who makes use of products/services delivered by the organization
What is the definition of an end user?
A stakeholder who interacts directly with the solution
What is an Implementation Subject Matter Expert (SME)
Individuals responsible for designing and implementing potential solutions and of providing expertise in design and construction of the solution
What do Organizational Change Professionals do, according to the BABOK 2.0?
They are responsible for facilitating acceptance and adoption of new solutions and overcoming resistance to change
What’s a usability professional do?
A usability professional is responsible for external interaction design of technological solutions and for making the design as simple to use as feasible
An output is the necessary result of the work described in a WHAT?
Task
What is a technique?
It provides additional information on different ways that a task may be performed or forms the output of the task may take
How many underlying competencies are there and what are they?
There are 6 Analytical Thinking and Problem Solving Behavioral Characteristics Business Knowledge Communication Skills Interaction Skills Software Applications
What are the tasks associated with the Business Analysis Planning and Monitoring knowledge area?
There are 6 Conduct Stakeholder Analysis Plan BA Approach Plan BA Activities Plan BA Communication Plan Requirements Mgmt Process Manage BA Performance
What are the inputs to the Business Analysis Planning and Monitoring knowledge area tasks?
There are 5 Analysis performance metrics Business Needs Enterprise Architecture Expert Judgment Organizational process assets
What are the inputs to plan the Business Analysis Approach?
Business Need Organizational Process Assets Expert Judgment
The understanding of the business need in planning the Business Analysis approach helps to determine which approach to take. What are the two types of approaches?
Plan-driven Change-driven
What are the differences between plan and change-driven analysis approaches?
Plan-driven focuses on minimizing up-front uncertainty (risk reduction), fully defined requirements, fully detailed documentation and controlled change. Change-driven focuses rapid delivery of functionality in iterations, higher risk, prioritized high-level requirements that reside in a backlog, detailed documentation only as necessary and later in the process usually after implementation, enhanced collaboration
What are some factors that impact project complexity?
Number of stakeholders Number of business areas affected Amount and type of risk Uniqueness of requirements Number of tech resources required
What are the recommended techniques to assist in planning the business analysis approach?
There are 3 Decision Analysis Process Modeling Structured Walk-thrus
What is the definition of the business analysis approach?
A definition of the approach that will be taken for business analysis in a given initiative.
A business analysis approach specifies what?
Roles, deliverables, analysis techniques, timing/frequency of stakeholder interaction
Stakeholder Analysis is part of what knowledge area?
Business Analysis Planning and Monitoring
What does enterprise architecture do?
Describes the organizational units that exist and their interactions with other organizational units
What are organizational process assets?
Policies and procedures, suggested methodologies, templates and guidelines
Can change-driven analysis approaches eliminate risk? Why?
No, because late identification of stakeholders or needs can alter the previous outcomes
What are the elements of stakeholder analysis?
There are 4 Identification Complexity Attitude and Influence Authority Levels for BA Work
What are the complexity factors regarding stakeholder groups?
Number and variety of stakeholder groups Number of interfacing business processes and automated systems
What are the factors of stakeholder attitude directed at?
There are 5 Business goals approach Business Analysis Collaboration Sponsor Team members
What are the factors of influence by stakeholders on a project?
Influence on the project, organizational, project health and other stakeholders
Stakeholder authority over business analysis takes what forms?
Approval of deliverables Inspection/Approval of requirements Approval of requirements process Traceability Veto of proposed requirements or solutions
What is a RACI matrix?
It describes the roles of individuals involved in business analysis activities
What do the initials RACI stand for?
Responsible Accountable Consulted Informed
What is a stakeholder map?
A visual diagram that depicts the relationships of stakeholders to solutions
What are the two forms of stakeholder maps?
Matrix and Onion Diagram
What does an onion diagram depict?
The level of stakeholder involvement with the solution
What is the purpose of planning analysis activities?
Determining activities to be performed Estimation Identify Management tools to measure progress
What are the inputs to planning the business analysis activities?
There are 4 Business Analysis Approach Business Analysis Performance Assessment Organizational process assets Stakeholder List
What does a Business Analysis Performance Assessment define?
Prior analysis experience is used to determine effort for analysis activities
What are the elements of planning business analysis activities?
There are 3 Geographic Distribution of Stakeholders Type of Project Analysis Deliverables
What are the two types of geographic distribution of stakeholders?
Collocated Dispersed
Name 2 of the 7 project/initiative types
Feasibility studies Process improvement Organizational change: New software dev Outsourced new software dev Software Maintenance or enhancement Software package selection
What are the methods for identifying analysis deliverables?
There are 3 Interviews/facilitated session with stakeholders Review of project docs Review of organizational assets
What 3 tasks consume the Define Business Analysis Plan task?
Planning the BA Communication Planning Requirement Management Process Manage BA Performance
What 5 knowledge areas consume the Business Analysis Plan?
Elicitation Enterprise Analysis Requirement Management and Communication Requirement Analysis Solution Assessment and Validation
What is the definition of a milestone?
A significant event that measures the progress of a project and compares actual progress to earlier estimates
Decomposition of the project tasks often using a WBS is the definition of what?
Functional Decomposition
What is the purpose of Planning Business Analysis Communication?
To describe the proposed structure and schedule for Communications re: business analysis activities
Appropriate audience, appropriate delivery method, approach and physical location are all considerations of what?
Planning the BA Communication
The BA Communication Plan is consumed by what 2 tasks?
Prepare Requirements Package Communicate Requirements
What are the elements of planning the Business Analysis Communication Plan?
Time Task Completion Contracts Formal/Informal Authority
What are the factors that can increase or decrease the need for formal Communications on a project?
Project Size Domain Complexity Inclusion of new technologies Delivery to external vendors/suppliers Regulatory Concerns Stakeholder Request
One of the most recommended on approaches to requirements Communication is what?
Structured Walk-thru
What describes how, when and why the business analyst will work with stakeholders?
The Business Analysis Communication Plan
What is the purpose of planning the Requirements Management Process?
To describe the approach that will be used to approve requirements for implementation and manage changes to the solution scope
The Requirements Management Process includes what factors?
Approving stakeholders Requirements traceability Change process Requirement Attributes
What are the inputs to planning the Requirements Management Process?
There are 3 Business Analysis Approach Business Analysis Plan Organizational Process Assets
What tasks consume the Requirements Management Plan?
There are 5: Manage BA Performance Manage Requirements Traceability Conduct Elicitation Manage Solution Scope and Requirements Prioritize Requirements