CB Flashcards
Elements of Perception
Absolute Threshold
Differential threshold
Sensation
Subliminal perception
Selective Perception
Selective Exposure
Selective Attention
Perceptual defence
Perceptual Blocking
Consumer Imagery
Consumers perceive all the components of products,
services, and brands.
They also evaluate the quality of marketers’ offerings.
Products and brands have images and symbolic values
for consumers based on the unique benefits.
Behavioural Learning Theories
- Classical Conditioning.
- Instrumental Conditioning.
- Modeling or Observational Learning.
Culture Influences Consumer Behaviour
Society’s Personality
Beliefs
Values are also beliefs
Customs
Social class and social status
Can be measured as:
Subjective and Objective
Broken into:
Middle Class
Affluent
Ritual
A type of symbolic activity consisting of a
series of steps (multiple behaviors)
occurring in a fixed sequence and
repeated periodically
Australian 10 core values
- Achievement
- Power
- Hedonism (pleasure, indulgence)
- Stimulation (excitement, change)
- Self-direction
• Universalism (social justice,
nature)
- Benevolence
- Tradition
- Conformity
- Security