Case Study Flashcards

1
Q

What challenges did Covid and/or Brexit bring to this project?

A

Covid presented challenges such as members of staff requiring prolonged sick leave with Covid

Brexit caused a loss of skilled tradesmen, particularly those working with stone and marble which are prominent on our projects.

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2
Q

What does Grade II Listed mean?

A
  • These buildings are of special interest, and the government makes every effort to preserve them. 94% of listed buildings are in this grade.
  • Protected under the Planning (Listed Buildings and Conservation Areas) Act 1990 and are included on the National Heritage List for England.
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3
Q

What are the differences between Grade 1, 2 and 2* Listed?

A

Grade I -exceptional interest
Grade II* - particularly important
Grade II - of special interest.

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4
Q

Were there any Heritage considerations?

A

Yes the mews house was Grade 2 listed and as such the roof was assessed by a specialist and deemed to be beyond repair. It was replaced like for like.

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5
Q

What were the purchase prices?

A

These were undisclosed

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6
Q

Why was a JCT SBCX used?

A
  • We utilise this form of JCT contract on all of our projects because:
    It is design lead and not quantity driven.
  • It allows the contractor to start onsite while the design is still being developed without the need for a full pricing schedule.
  • It is more accomodating of design changes and decisions being made later in the process.”
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7
Q

What was the procurement route at Upper Brook Street?

A

Traditional - Two Stage

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8
Q

How were the clients requirements re: time, cost and quantity represented in the procurement route?

A

“Our clients focus is on Time & Quality
- Traditional 2 Stage allows design and cosntruction to overlap and allows for the engagement of specialist subcontractors throughout the design process.”

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9
Q

How were the clients requirements re: time, cost and quantity represented in the contract form?

A

“Our clients focus is on Time & Quality
- Saved time by not having to prepare a full bill of qauntities
- Allows for more client control over design”

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10
Q

How were the clients requirements re: time, cost and quantity represented in the tendering strategy?

A

“The 2 stage strategy:
- Saved time by not waiting for full design prior to tendering
- Client wanted design input in highly specialist bespoke finishes.”

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11
Q

What would have happened if the project did not complete before the event in September 2023?

A
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12
Q

What is Value Engineering (VE)?

A

“Value Engineering is a systematic approach used to improve value by examining its functions.
- Do not reduce cost at expense of quality
- Callenge assumptions e.g are designs or materials necessary
- Consider not just the upfront but also life cycle costs
- Ensure changes align with client expectations
- Do not compromise on safety for cost savings”

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13
Q

What are the rules for VE? (Cost vs Quality)

A

Value Management (VM) is a structured, team-based approach used to improve the value of a project, product, or process by understanding and prioritising client and stakeholder needs.

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14
Q

What is Value Management?

A

Value Management is a broad process that encompasses value engineering and other techniques for achieving optimal value.

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15
Q

What did you do regarding management of operatives and subcontractors?

A

”- Led or supported weekly coordination meetings with subcontractors to monitor progress and flag any resource or interface issues.
- Maintained clear lines of communication between subcontractors, the contractor’s site team, and the design consultants
-Facilitated pre-start meetings with subcontractors to review scope, programme, logistics, and any design intent or constraints.”

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16
Q

What did you do regarding monitoring health and safety?

A

’- Ensured all operatives and visitors had completed site inductions before being allowed on site.
- Participated in site walkarounds, ensuring operatives followed correct PPE, access routes, and working-at-height protocols.
- Encouraged the site team to deliver regular toolbox talks relevant to the stage of the works
- Ensured RAMS were in place and approved prior to works starting, and any changes on site were reflected in updated method statements.

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17
Q

What did you do regarding training and supervising graduates?

A

”- Helped new graduates understand project-specific processes such as document control systems, drawing protocols, and meeting structures.
- Introduced them to the client’s expectations, project brief, and the sensitivities of working on a Grade II listed property.
- Assigned appropriate tasks — such as assisting with meeting minutes, quality inspections, and tracking design queries — ensuring these were aligned with their skill level and development goals.”

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18
Q

What did you do regarding overseeing quality control?

A

”- Ensured these standards were clearly understood by the contractor and subcontractors through early clarification and pre-start meetings.
- Conducted regular site walkarounds with the site manager and design team to assess workmanship and identify early-stage defects or deviations.
- Participated in pre-snag and snagging inspections, raising issues for rectification and following through until resolution”

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19
Q

What did you do regarding analysing and reporting project performance?

A

”- Coordinated internally with team members to implement mitigation strategies, such as resequencing works or reallocating resources.
- Helped track performance against agreed KPIs, including quality benchmarks and the number of defects identified during snagging inspections.
- Produced and contributed to monthly project reports issued to the client, summarising:
Progress vs. programme
Risk register updates
Health & safety performance”

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20
Q

Were you a named duty holder under CDM 2015?

A

Yes, Size Group were the Principal Contractor

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21
Q

What did you do to manage health and safety on this project?

A

”- Encouraged the use of frequent toolbox talks by the site manager to keep operatives informed on emerging risks and site rules
- Checked that all method statements and risk assessments (RAMS) were in place, particularly for high-risk activities such as structural alterations, temporary works, and hot works.
- Checked that all new operatives had the neccessary training specific and general e.g asbestos awareness and manual handling “

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22
Q

Can you give examples of how risks were owned?

A

Risks are owned by the party best suited to deal and manage with that risk.

“1. Structural Risk – Discovery of Unknown Conditions

Owned by: Principal Contractor and Structural Engineer

During strip-out, previously undocumented structural defects were discovered in party walls and historic timber floors.

  1. Design Risk – Coordination of Listed Building Constraints

Owned by: Architect and Principal Designer

The integration of modern MEP systems within the listed building fabric posed design conflicts (e.g. routing services without damaging historic plasterwork).

  1. Cost Risk – Client-Instructed Variations

Owned by: Client / Cost Consultant

When the client upgraded finishes beyond the original brief, the cost consultant tracked these variations and advised on impact to contingency.”

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23
Q

Did you maintain a risk register? If so, what did you do?

A

“Yes, I maintained and regularly updated the Project Risk Register throughout the life of the Upper Brook Street refurbishment. This was a key tool for tracking live risks, assigning ownership, and informing decision-making at both site and client level.

  1. Risk Identification
    Risks were categorised by type (e.g. contractual, construction, statutory, heritage) and by phase (pre-construction, construction, post-PC).
  2. Risk Scoring
    Scored based on likelihood and impact, using a Red-Amber-Green (RAG) rating system.
  3. Assigning Ownership
    Every risk was assigned to a specific owner (e.g. Principal Contractor, Architect, Client, Cost Consultant)
  4. Regular Reporting
    I updated the Risk Register on a monthly basis, ahead of client progress meetings.
  5. Link to Contingency
    Worked with the QS to link costed risks to the contingency allowance, ensuring the client understood exposure and potential financial impact.”
24
Q

Did you use any contractual protective measure regarding the CDP components of the contract? (Bonds, warranties, etc?)

A

Warranties were secured for critical parts of the project, such as stone installs and specialist joinery. These warranties ensured that the client was covered for a specified period (e.g., 12 months post-completion) for any defects in workmanship or materials.

25
Did you create the programme? What software did you use?
Asta Powerproject
26
What were the key milestones in the programme?
- Commencement - Design Approval - Strip Out - Installation - Testing - Completion
27
What did you put on the critical path in the programme?
- Existing Stone Removal - Stone Delivery - Waterproofing Completion - Stone Installation - Completion of Bucket Test
28
Explain the bucket tests and how they work?
A bucket test works by comparing water level changes inside and outside of a bucket over a 7 day period. This will determine if there is a leak or if water loss is due to evaporation. - If the water level drops considerably more outside the bucket this indicates a leak
29
What did you do on other aspects of this project to ensure quality and workmanship standards were met?
- Set clear standards and ensured operatives were aware of these standards - Regular inspections of work - Provided regular feedback to operatives and contracts managers - Documented findings and reviewed/signed off work at key stages
30
Can you give an example of a lesson learnt on this project that you have taken onto another project?
I learned the importance of ensuring that samples—especially for bespoke items or materials such as joinery or resin in this case —were not only approved early but also accurately represented the final product.
31
Key Issue 1: Where was the floor?
In the Basement
32
Key Issue 1: How much did the floor cost?
£44,000
33
Key Issue 1: When the client rejected the floor, whose risk (cost) was it?
34
Key Issue 1: Did you search for UK suppliers?
35
Key Issue 1: Did you search for ways to homogenise the mix? - Could the floor be laid in sections? - Could the floor have been built up further and then only relied on the top 2-3mm to contain glitter?
- The floor could not have been laid in sections because you would have seen joints in the floor and potential colour disparities. - The floor buildups could not be increased because we the thresholds at the doors and lift were already set.
36
Key Issue 1: Why was Option C the only option?
Option C was the only option that allowed us to achieve the desired colour & glitter coverage of the client, in the timeframe and for an acceptable cost.
37
Key Issue 1: Did you consider any other options at all?
There were short discussions in design meetings about removal of the floor and opting for a tiled finish but the client only wanted a seamless resin finish.
38
Key Issue 1: If you had wanted to control costs by Value Engineering (VE) as you state in 1.4.3 why had you not advised other approaches earlier?
39
Key Issue 1: Did you or the supplier advise that the glitter may not be spread uniformly? - The distribution of stars in the night sky is random but not uniform - should you have known that the glitter would similarly not be uniform?
A sample was given for approval but it was impossible to replicate a single pour application over 41m2. Whilst we could have predicted that the glitter would not be uniform we could not predict that it would settle with patches were very little glitter appeared. As this is completely random.
40
Key Issue 1: In terms of Option C why did you need a paint and glitter finish?
A paint and glitter finish enabled us to accurately match the approved colour in the sample, distribute glitter evenly and it also meant a build up of less than 1.5mm which worked with the tolerances that we were working with.
41
Key Issue 1: Did you consider advising your client to pick a different floor aesthetic altogether?
42
Key Issue 1: Who paid for this change/remediation? - Did you advise them about any methods to catch up on costs?
43
Key Issue 1: Explain how the change was instructed contractually?
44
Key Issue 1: Did you advise any performance measures were instigated with the supplier and/or fitter?
45
Key Issue 2: Would it really take 6 months to make a decision on new stone? - Could the client not have gone with their second choice?
46
Key Issue 2: Why did each option require the waterproofing to be re-done?
47
Key Issue 2: If the appearance/aesthetic was the primary driver of this key issue, why not leave the tiles as they were?
48
Key Issue 2: Why did you advise against Option B? - What was the key reason Option B was ruled out?
49
Key Issue 2: How did you identify/select Agua Caliente?
50
Key Issue 2: Did you consider any other options, like relaying the same tiles with 6mm grout joints? (I.e spread out the 10-12mm joints every 6m)
51
Key Issue 2: Did you advise about any Value Engineering?
52
Key Issue 2: Did you provide any advice regarding Procurement or tendering?
53
Key Issue 2: Did you provide any advice regarding team performance?
54
Key Issue 2: Did you provide any advice regarding catching up on the delay?
55
Key Issue 2: Did you provide any advice regarding the PEP, change control or maintaining the client brief?
56
Key Issue 2: Did you advise the client should call on any insurances/bonds/warranties/etc from any of the suppliers or fitters?
57
Key Issue 2: Did you provide any advice regarding