Case Study Flashcards
Use Class
Town and Country Planning (Use Classes) Amendment England Regulations 2020
Use Class E
If I had gone to the hot food and bev enquire (used to be A3). Use class E - sale of food and drink for consumption on the premises
EPC use class
Now the use class is an E (a) - display or retail sale of goods (not hot food which is E(b))
EPC says property type A1/ A2 retail and financial / professional service.
Note - EPC is 2017 (expiring in 2027) & Use classes were amended in 2020.
Why is the square footage on the EPCs different to your measurement?
EPC says unit is 98 square meters which is 1055 sqf
However I measured on NIA which got me to 75.2 square meters and 809 sqf
EPCs are measured on a different basis. The EPC floor area is based on Gross Internal Areas (GIA). GIA includes all internal areas even partition walls, columns, toilets, storage areas, corridors stairs etc - which under NIA I did not include.
I measured on NIA, as my main was for agency purposes whereas EPC is GIA.
What are the implications of not having a valid EPC when letting a property?
- Any landlord who breaches this requirement will be exposed to a civil fine of up £5,000
- the Government has tightened the rules, and from 1 April 2023, all existing commercial properties must have an EPC rating of E or above with potentially tighter regs coming
EPC and marketing & Penalities
Agents are responsible for procuring EPC and online marketing material must have link to EPC
Local authorities Trading standards team enforce the regulations - policed by the local authority
Non-compliance:
- Breach less than 3 months - up to £5K (or if greater) or 10% of the rateable value with max of £50K
- Where a breach has lasted more than 3 months - p to £10K or (if greater) 20% of the rateable value with max of £150K
Why did you not use zoning
?? Client’s request and NIA was easier in terms of finding comparable evidence ??
What would you do differently next time?
- Potentially assess feasibility of extractor fan/ ventilation to give the tenant some options. However, planning use wise hot food and bev was not allowed.
- Revise / redo the valuation
- however I based my reasoning on Units 2 & 4 and they are unchanged and not recent transactions took place in the immediate area - as such rental value would not have altered. I made client aware, client was happy to proceed as they did not want to disrupt negotiations.
- More assertive and realistic about the narrow target market
How did you act ethically?
I noticed that the tenant was unrepresented and did not seek professional advice.
I recommended that the tenant should instruct a surveyor and solicitor to seek independent, legal and professional advice - this allowed the tenant to be fully informed about proceedings and legal agreement.
Ethically –> RICS Professional Statement Code for Leasing Business Premises (2020)
AS PER RICS Guidance, mandatory requirements of the code
“A party (tenant) that is not represented by an RICS member or other property professional must be advised by the other party/agent about the existence of this code and its supplemental guide and must be recommended ti obtain professional advice”
–> AS SUCH I recommended that the tenant should seek professional advice which they did = so they could be well informed
Ethics / CPRS are Barking
–> Well informed tenant
CPRS = Relates to Business –> TO –> Consumer
Plus protect client as the tenant would be fully informed THIS RELATES TO THE CPRS which defines the average consumer as reasonably well informed.
What were your key achievements?
- Completed a 15 year lease in challenging conditions (post covid and cost of living, plus the usually nature of the newly developed estate
- Manged to lease to member of local community despite
- Providing the community with a useful serves as per the client’s objectives
Give some examples of key terms of engagement that applied to this instruction.
TERMS OF ENGAGEMENT – need to be signed
- Basis of Agency Instruction (sole or joint) – exclusivity – we have been appointed as sole agent i.e. 3 months
- Rights of the Agency (sole selling rights or ready willing and able purchaser)
- Proposed fee – i.e. 10% of rent, plus % of premium. I would say fee basis is confidential however would follow market guidance and would be 10% of annual rent.
- Marketing expenses and disbursements – what are we going to do, board, brochure, website etc.
- Confirmation of no conflicts of interest
- Money Laundering checks – make sure up to date and on file.
- Timetable for payment of fees and disbursements
- Details of the firm’s complaints handling procedure
Terms of engagement
As per the RICS UK Commercial Estate Agency Professional Statement
- Key principle is “ensure clients are provide with terms of business that are fair & clear with details of CHP”
Plus Estate Agents Act 1979 - There must be “Clarity as to the terms of the agency” (section 18) - where all costs/fees must be specified in advance
Why were terms of engagement needed?
- Terms of engagement are needed to establish clear expectations, responsibilities, and boundaries for all parties
- They provide a framework for behaviour, communication, and performance, helping to prevent misunderstandings, conflicts, and disputes.
–> PREVENT DISPUTES, Provide clear instructions, set the scope of works expected
Talk me through your conflict of interest checks.
Being in property management, conflict of interest are limited.
They were an existing client, however carried out COI check for my benefit using Tandem’s internal system (Coyote), I was able to look up the client and assess if anyone has worked for them before.
Emailed colleges asking for them to disclose conflict to ensure there was no personal/financial/commercial interest or acting for both parties
If a conflict was present, I would see if it was manageable, or insert an information barrier or else I would decline the instruction
Before starting instruction?
- Competent
- No COI
- Issue TOE
What is anti-money laundering (AML) checks?
- Anti-Money Laundering (AML) checks are designed to prevent and detect activities associated with money laundering and other forms of financial crime.
- Money laundering involves disguising the origins of illicitly obtained funds, making them appear as if they come from a legitimate source.
What is the key AML legalisation in the UK?
- Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017
How did you carry out the AML check?
Customer Due Diligent checks on landlords, and tenants will have to be undertaken on new sales and any letting or re-letting.
So for the L&T, I:
- verified their ID (i.e. passport/driving licease)
- It’s name, company registration number and address of registered office was required.
Enhanced DD checks will need to be undertaken if any red flags occupier (i.e. high risk country, PEP)
Why is it important to be aware of the client’s company corporate values?
- To ensure I align practices with their objectives and goals
For example BRL is in partnership with L&Q Housing association and The Major of London –> aim to transform area of Barking Riverside into new community/neighbourhood
Building over 10,000 new homes. Enhance connectivity e.g. Uber clipper, new Barking Riverside overground.
Place making scheme = enhance their objectives was community collaborate, engagement and belonging AND THEY WANTED to give an opportunity to a member of the local community in the form of a local, good service.
What are the current and future MEES regulations for commercial properties?
- Current - from 1 April 2023, all existing commercial properties must have an EPC rating of E or above.
- Possible Future – EPC C by 2027, EPC B by 2030
How did you ensure you kept safe on the site inspection? Talk me through your inspection process.
- Inform line manager, clear diary instructions/ fully charged phone,
- Consulted lone working policy
- Consulted RICS surveying safely
- Lease plan
- View area prior to identify where to go
- RICS guidance for surveying safely - safe person concept (meaning each individual assumes individual behavioural responsibility for their own, their colleagues’ and others’ health and safety while at work)
Provide some examples of what would be included in HoTs?
‘Subject to contract’
MODEL HOT in Code of Leasing Business Premises Appendix A - good/useful guide for L&T
- Agreed annual rent
- Lease term
- Involved parties i.e. landlord, tenant, guarantor
- Premises /address
- Option for renewal or break rights
- Rent free period or other incentives
- Any rent reviews including frequency and basis of review i.e. IN THIS CASE OPEN MARKET
- repairing obligations
*
Assessing the tenant’s covenants
Usual request is for the following min information:
- Previous and existing landlord reference
- 3 years audited accounts/ business plan / credit rating (Dun & Bradstreet)
- Can add a guarantor and rent deposit to add to the quality of the covenants
Companies House check (accounts)
Landlord Reference - this tenant had a small unit in existence so I did a Landlord reference
Credit Safe check
Dun & Bradstreet Business Credit Report
Profits test - A typical profits test would be for the tenant to provide 3 years’ audited accounts showing a net profit of, say, 3 times the annual rent.