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BTMA 317 > Case Studies and Tutorials > Flashcards

Case Studies and Tutorials Flashcards

1
Q

What does BAIT stand for?

A

Business Application Information Technology

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2
Q

What does DIKW stand for

A

Data Information Knowledge Wisdom

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3
Q

What does OODA stand for

A

Observe Orient Decide Act

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4
Q

Resource Pooling

A

Sharing of resources among multiple users

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5
Q

Virtualization

A

Running multiple virtual machines on a single physical machine

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6
Q

Elasticity

A

Freely scaling up/down as computing needs change

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7
Q

Automatic deployment

A

Users can get resources for almost any workload on demand

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8
Q

Metered billing

A

Pay per use, or pay as you go

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9
Q

CIBC solution to banking evolutions

A
  • Apple watch apps
  • Hello home mortgages
  • Natural voice interactions
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10
Q

CIBC solution results

A
  • High score from a mobile banking perspective
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11
Q

Wendy’s digital transformation

A

Putting digital at the centre of the customer experience

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12
Q

Professional golf digital transformation

A

Connected course

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13
Q

Freight forwarding industry digital transformation

A

Allowed shippers to book online

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14
Q

Canadian Olympic and paralympic teams digital transformations

A

Data analysis and insights

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15
Q

TRIEC CRM use

A
  • Matches mentors with mentees
  • CRM sends out auto-generated emails, surveys, and completions
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16
Q

Graham Construction solution

A
  • Reporting on the go
  • Smartphone use
  • Fast reimbursements
  • Paperless
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17
Q

Chevron BPR

A
  • Performed BPR followed by several BPI initiatives
  • Six sigma methodology became standard
  • Unified BPM
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18
Q

Fitbit case details

A
  • Personal trainer injured
  • Fitbit data used in case
  • Compared data/activity to pre-accident
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19
Q

Fitbit case results

A
  • Future cases used data from personal devices
  • New data sources emerging
20
Q

Connected vehicle case result

A
  • Automakers worried about apple and google developing cars
  • Interest from law enforcement and insurance companies for more advanced vehicles
21
Q

AWS-Lionsgate case details

A
  • Infrastructure costs expanding
  • Increasing application workloads
  • Tighter time-to-market requirements
22
Q

AWS-Lionsgate case outcome

A
  • Less time to deploy
  • Savings from data center space acquisitions
  • System security concerns
23
Q

City of Yawata case problem

A

Physical server sprawl

24
Q

City of yawata solution

A
  • Server virtualization and consolidation
  • Microsoft Hyper-V
  • Fujitsu hardware products
25
Q

City of Yawata outcome

A
  • Reduced server number by 2/3
  • Savings in space, power, and hardware maintenance
26
Q

Capstone mining case background

A

Wanted to eliminate data silos and move a newly acquired mine to ERP

27
Q

Capstone mining solution

A

Selected SAP solution with an aggressive timeline and budget

28
Q

Capstone mining outcome

A

Streamlined the business and provided real-time data to managers

29
Q

Under armour problem

A
  • Needed to consolidate and analyze data
  • Needed to restructure the organization
30
Q

Under armour solution

A
  • Integrated ERP
  • SAP HANA product
31
Q

Under armour resutls

A
  • Problems integrating SAP HANA
  • Supply chain disruption
  • Change in management
32
Q

Paychex Problem

A
  • Backlog of development requests
33
Q

Paychex Solution

A
  • Move to DevOps model
  • Increased velocity and enhanced output
34
Q

Paychex Results

A
  • Significant growth
  • Shorter development and deployment times
35
Q

Dry cleaners problem

A
  • do not have time or skills to build app
36
Q

Dry cleaners solution

A
  • Gigster.com founded to assist entrepreneurs
  • On-demand software development and design
37
Q

Dry cleaners outocme

A
  • Within 1 year 15 laundry companies were on its SaaS platform
  • Freed up time for them to grow customers and partnerships
38
Q

Tesco Background

A

Wanted to upgrade CRM for better customer service

39
Q

Tesco solution

A

Acquired Splunk (software for searching, monitoring, and analyzing)

40
Q

Tesco outcome

A

Obtained full operational visibility to web site behaviour in real time

41
Q

Flexe background

A

Developed a software platform for supply-demand matching for warehouse space

42
Q

Flexe outcome

A

Built a marketplace without spending on physical facilities. Appealed to brick-and-mortars competing with amazon

43
Q

Indochino background

A

Started online and entered brick and mortar

44
Q

Indochino solutino

A

Adopted salesforce to replace its systems and provided multiple applications across departments

45
Q

Indochino outcome

A

Site traffic, revenue, and productivity all increased

BTMA 317 (3 decks)

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