Case of the killer elevator Flashcards
1
Q
What is Schindler?
A
It is one of the world’s leading elevator supplies
2
Q
What happen at an elevator?
A
An elevator had a malfunction that resulted in a teenager’s death
3
Q
Why the japanese public opionion was inflamed?
A
Because Schindler didn’t offer apologies and in Japan apologises are expected fast
4
Q
Why in Japan you must offer apologies quickly even if you are not responsible of the incident?
A
Because in Japan’s culture showing remorse is not taken as a legal admission of guilty
5
Q
What has learned Schindler?
A
It has learned a hard lesson about operating in a different culture
