CARRS

Question 1

Contradicting

Answer 1

How other nonverbal clues can contradict verbal messages.

Ex. “It’s okay!” (is visibly upset)

Question 2

Accenting

Answer 2

Using nonverb cues to emphasize specific parts of verbal messages.

Ex. “This is important” (pointing at notes)

Question 3

Regulating

Answer 3

Nonverb cues used to regulate convo flow

Ex. Someone pausing to allow other to speak

Question 4

Repeating

Answer 4

Using nonverb cues to reinforce verbal statement

Ex. “raise your hand if…” (while raising hand)

Question 5

Substituting

Answer 5

Replacing verbal messages entirely with nonverb cues

Ex. nodding instead of yessing