care standards

Question 1

identify and describe one way other than observation that a care organisation could use to monitor the care it provides. (Jan 2018)

Answer 1

complaints procedure, staff meetings and mentoring

Question 2

assess how equal opportunities are promoted in advertising for a primary school. (June 2018)

Answer 2

positive- using a positive statement, follows legislation, support for newly qualified staff.
negative- discriminatory language, requirement for a recent graduate.

Question 3

give a example of how adapting the approach of ‘no decision about me without me’ could impact an individual. (Jan 2018)

Answer 3

given choices, empowers individuals, patients choosing GP, choose type of treatment, aware of treatment options.

Question 4

James, while working at his local food bank experienced poor standards like, trip hazards, food left out and poor hygiene. The manager takes action.
What are 3 appropriate actions.
(Jan 2020)

Answer 4

1- have an informal chat with the experienced volunteer, empathise with them and discuss possible changes.
2- ask James to write a list of things that he wants changed.
3- Ask two of the experienced volunteer and James to work together to prepare and deliver a short information session to help everyone to follow the correct standards.

Question 5

Great Park Retirement home has 20 residents. Management aims to improve the quality of life for their residents by creating a comfortable, pleasant surrounding and planning activities and other services around residents needs and wishes.
Describe 2 ways staff could provide care that meets the needs of residents cultural differences? (jan 2018)

Answer 5

Meals- halal, kasher, vegan
prayer room
female care assistants

Question 6

two residents spend their afternoons in the TV lounge. they constantly argue about what to watch and this upsets other residents
how could staff resolve this conflict?

Answer 6

have a chat with the residents, explain the other residents feelings
speak to them individually to fond the root of the issues

Question 7

give four examples of ways a nursery staff could ensure a safe and healthy environment for the children in their care (Jun 2018)

Answer 7

D B S screening of staff
staff ID’s badges
provide healthy food/snacks/meals
awerness of children’s allergies

Question 8

Explain atleast 2 ways in which the CQC can help care settings to improve the standard of care

Answer 8

-inspection reports identify good practice/what needs improving
-provides clear guidelines GP’s to follow
-penalties issued
-targets set

Question 9

Sandra is a childminder who cares for 6 children under age 5. Her report stated; children aren’t protected from the dog, food prep areas aren’t clean, she falls asleep while caring for them, written records of accidents aren’t available, children’s needs aren’t considered, documents required aren’t available. OFSTED graded her care ‘inadequate’. The food preparation areas aren’t clean which is a hygiene problem, also the children aren’t protected from the dog which could cause physical harm; therefore, she is putting the children at risk of injury.
Describe 2 ways that national initiatives, such as OFSTED, can help practitioners like Sandra to improve the standard of care they provide.

Answer 9

inspection report- to make strengths and weaknesses known
provident guidelines- to know what’s expected
set targets- to know how to improve
guidance- to know how to meet the standards, to ensure legislation is being followed
person centred care- to meet individuals need