CAPM MOD 10

Question 1

PMs want to focus on ___ metrics over ___

Answer 1

leading;lagging

Question 2

__ steers project based on trends, projections, forward looking forecasts
__ and __ focus on what happened

Answer 2

PM; accountants and auditors

Question 3

KPIs must be ___

Answer 3

SMART
* Specific - clearly defined
* Measurable – criteria to evaluate progress and results
* Achievable – team has skills and resources for it
* Relevant – accurately measures team’s performance
* Timely – start and end date

Question 4

SMART =

Answer 4

• Specific - clearly defined
• Measurable – criteria to evaluate progress and results
• Achievable – team has skills and resources for it
• Relevant – accurately measures team’s performance
• Timely – start and end date

Question 5

main benefits of agile metrics

Answer 5

• Track progress – can spot risks before they occur to avoid it
  o Plan next iteration
  o Allows forecasting and modeling
  o Measure tasks completed, project spend, customer satisfaction
  o Real-time metrics and reporting to keep up with fast-paced complex projects
• Support decision making – capacity – can do more or less in next iteration

Question 6

Since requirements change over time in adaptive projects, there is __ emphasis on documentation
However, documenting __ is important

Answer 6

less; control

Question 7

used to document ___
* Product backlog
* Definition of done (DoD)
* Definition of ready (DoR)
* Kanban board

Answer 7

control

Question 8

things team works on – describes features, changes, bug fixes, infrastructure changes, or other activities team works on for specific outcome. Won’t be worked on it not on here, but just because it’s on here doesn’t mean it will be delivered

Answer 8

product backlog

Question 9

criteria that ensures all work is complete and meets necessary quality standards before released (test finished, design approved, customer approved, known defects fixed?)

Answer 9

definition of done DOD

Question 10

criteria met before user story is ready for development. (INVEST – Independent, negotiable, valuable, estimable, small, testable). Once met, spring transforms items that met DOR into DOD

Answer 10

Definition of ready DOR

Question 11

visual control for items that shows state, progress, and work in progress items (like SG pipeline). Don’t want too much work in one stage ex: if too many items in “in progress column” there is a bottleneck in task execution. Not tasks finalization since that box is empty and tasks are moved out of pipeline quick once done

Answer 11

kanban board

Question 12

__ projects __ __ capture lessons learned in __ after __

Answer 12

agile; more frequently; retrospectives; iterations

Question 13

___ are processed faster than text

Answer 13

visuals

Question 14

___ ___ is project board people can see to get information without asking questions

Shows info about team being on track, behind, ahead, etc.

Answer 14

information radiator

Question 15

highlights pending work
o Shows amount of work done in an iteration and the total work remaining
o how quickly team is working through it’s tasks
o Helps team manage time to work at sustainable pace
o Doesn’t separate impact of changes in scope from rates for progress

Answer 15

burndown chart

Question 16

Adaptive project metrics can be communicated using:

Answer 16

burndown chart
velocity chart
cumulative flow diagram

Question 17

rate team should work to finish tasks iteration by due date
o Above line – behind schedule
o Below line – ahead of schedule

Answer 17

ideal work line

Question 18

promised too much, underestimated complexity, overestimated team productivity

Answer 18

missed forecast

Question 19

sign that work hasn’t been estimated accurately – may lead to defects

Answer 19

sharp drop

Question 20

average # of incomplete stories over the previous 2-3 sprints

Answer 20

reserve/buffer needed

Question 21

trigger “interrupt” pattern where you need to replan or abort plan

Answer 21

buffer overflow

Question 22

= like burn down charts, but only show work that’s been completed
“ Monitor performance and progress
“ See scope increases
“ But don’t show the whole picture - like work in progress or how close team is to completion

Answer 22

Release burn up charts

Question 23

measure quantity of work done

Answer 23

velocity chart

Question 24

measure of team’s capacity during each iteration. How much work they can do in a time frame
* Used to project schedules and costs

• Measured in storypoints
• Easy metric to manipulate
• Not easily compared across team – unique to each team

Answer 24

velocity

Question 25

number of units produced during a specific interval

associated with work in progress. Tasks started by not finished yet.
Limiting # of tasks can ensue better throughput ex: highway laned dedicated to busses

Answer 25

throughput

Question 26

ways to control cycle and lead times

Answer 26

control chart
lead time
throughput

Question 27

monitor cycle times and reveal possibly productivity improvements and problems
* Can compare productivity between teams if tasks are similar

Answer 27

control charts

Question 28

function of how many tasks enter system
Ex: when many tasks enter system at once, lead time for a task will increase since tasks will be waiting for execution. To much lead time needed means system’s capacity for demand is not sufficient

Answer 28

lead time

Question 29

visualizes task distribution – like kanban board
o Visualize effort overtime
o Analyze stability of work flow
o Understand project issues, cycle times, and completion dates

Answer 29

• Cumulative flow diagram

Question 30

• Cumulative flow diagram

Answer 30

lagging indicator

Question 31

trend line of predictor of future performance

Answer 31

leading indicator

Question 32

amount of time it takes to complete a task

Answer 32

cycle time

Question 33

duration between start and completion of a process

Answer 33

lead time

Question 34

Uncertainty emerges from:

Answer 34

• Project
• Stakeholders
• Context

Question 35

PESTLE

Answer 35

Consider Political, economic, social, technological, legal, environmental, competitive (PESTLE) that can affect project

Question 36

conditions leading to ___
* Project complexity
* System dynamics
* Time pressure
* Technological novelty
* Uniqueness

Answer 36

Conditions leading to uncertainty:

Question 37

ways to…

• regular review and feedback sessions with stakeholders
• daily standup
• impediment log
• demo products for feedback more frequently
• test and experiment

Answer 37

ways to track and manage risk in adaptive projects

Question 39

to identify threats and opportunities/ team cohesion
o share details of work done and planned
o share roadblocks and issues to be logged

Answer 39

daily standups

Question 40

impact x probability =

Answer 40

risk severity

Question 41

conditions of __ may produce __

can’t know every possible risk but can be –__ about managing risks

Answer 41

uncertainty; risk; proactive