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CALL TEMPLATES > Call Templates: 00 Frequently Used > Flashcards

Call Templates: 00 Frequently Used Flashcards

1
Q

00

A

IDIR Password Reset

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2
Q

02

A

IDIR Account Locked

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3
Q

202

A

Network Outage/Degraded CSC Transfer

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4
Q

A12- CSC Transfer/Redirect

A

A12- CSC Transfer/Redirect

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5
Q

Template #606 Supervisor Authorization Password Reset (no Security question/not in GAL)

A

Template #606 Supervisor Authorization Password Reset (no Security question/not in GAL)

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6
Q

Template #909 – Update on Original Ticket Template Applied.

A

Template #909 – Update on Original Ticket Template Applied.

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7
Q

A12: CSC Service Desk Transfer/Redirect

A

A12: CSC Service Desk Transfer/Redirect

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8
Q

Template A29: CFD LOB Transfer

A

Template A29: CFD LOB Transfer

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9
Q

920: MySC GSR/iStore query CSC Transfer Template

A

920: MySC GSR/iStore query CSC Transfer Template

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10
Q

A23: Wrong Number

A

A23: Wrong Number

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11
Q

A24: No Calller On Line

A

A24: No Calller On Line

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12
Q

Template 630: IDIR Account Locked Out

A

Template 630: IDIR Account Locked Out

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12
Q

Template 630: IDIR Account Locked Out

A

Template 630: IDIR Account Locked Out

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13
Q

Template 630: IDIR Account Locked Out

A

Template 630: IDIR Account Locked Out

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CALL TEMPLATES (5 decks)

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