A CALL DRIVERS Flashcards

1
Q

A02

A

Early IDIR PW Expiration

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2
Q

A12

A

CSC Transfer/Redirect

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3
Q

A13 AG LOB Transfer/Redirect

A

A13 AG LOB Transfer/Redirect

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4
Q

A14 NRM LOB Transfer/Redirect

A

A14 NRM LOB Transfer/Redirect

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5
Q

A15 SDPR LOB Transfer/Redirect

A

A15 SDPR LOB Transfer/Redirect

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6
Q

A17 BCEHS LOB Transfer/Redirect

A

A17 BCEHS LOB Transfer/Redirect

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7
Q

A18 TOL/MYHR/ESS/MYLearning Transfer

A

A18 TOL/MYHR/ESS/MYLearning Transfer

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8
Q

A19 CAS App Transfer/Redirect

A

A19 CAS App Transfer/Redirect

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9
Q

A20 Enhanced VIP Redirect

A

A20 Enhanced VIP Redirect

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10
Q

A21 Referred to iStore Procedure

A

A21 Referred to iStore Procedure

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11
Q

A22 FIN LOB Transfer/Redirect

A

A22 FIN LOB Transfer/Redirect

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12
Q

A23 Wrong Number

A

A23 Wrong Number

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13
Q

A24 No Caller On Line

A

A24 No Caller On Line

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14
Q

A26 HLTH LOB Transfer/Redirect

A

A26 HLTH LOB Transfer/Redirect

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15
Q

A29 CFD LOB Transfer/Redirect

A

A29 CFD LOB Transfer/Redirect

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16
Q

A30 Transfer to ESS Help Desk

A

A30 Transfer to ESS Help Desk

17
Q

A31 BC Pensions LOB Redirect

A

A31 BC Pensions LOB Redirect

18
Q

A33 SD Agent Transfer

A

A33 SD Agent Transfer

19
Q

A100 Non-Gov HealthLink Password

A

A100 Non-Gov HealthLink Password

20
Q

B24 MOB Referred to Vendor Support

A

B24 MOB Referred to Vendor Support

21
Q

MOB MS Defender Support`

A

B26 MOB MS Defender Support