CAD100 Overview Flashcards
T/F An astrisk indicates that a patient is willing to wait for openings with more than one Provider
True
T/F Any slots being held from the waitlist are automatically released when you close the Wait List
True
Which of the following are required to schedule an appointment? Choose ALL answers that apply.
a. Appt notes
b. Provider
c. Visit type
d. Diagnosis
b. Provider
c. Visit Type
What registration form would you select to see patient information at a quick glance? Choose only ONE answer.
a. Checklist
b. Guarantor Accounts
c. Interactive Face Sheet
d. Coverages
c. Interactive Face Sheet
True or False: A block is a predefined time slot on the provider’s schedule that is reserved for a visit type or type of patient.
True
True or False: You should always check to see if a patient has a record in the system before creating a new one.
True
What is the name of the activity that allows you to add a PCP to a patient’s record? Choose only ONE answer.
a. Appointment Entry
b. Care Teams
c. Registration
d. Transcribe Orders
b. Care Teams
A group of predefined providers or resources that the system automatically pulls from when scheduling is called a ______. Choose only ONE answer.
a. Pool
b. Panel
c. Block
d. Grouping
a. Pool
The provider field automatically populates after the visit type is entered. Why would this be? Choose only ONE answer.
a. The PCP of the patient works in that department.
b. There is a pool attached to the visit type.
c. This would not happen.
d. The scheduler always schedules for this provider
b. There is a pool attached to the visit type.
What is a hospital account? Choose only ONE answer.
a. The entity responsible for visit charges.
b. A set of benefits that an insurance company offers to a group of its members.
c. A record that keeps track of charges, payments, and other transactions used in a hospital setting.
d. The type of care a patient is going to receive.
c. A record that keeps track of charges, payments, and other transactions used in a hospital setting.
True or False: In the Transcribe Orders activity, connected rings mean that the order has been associated with a diagnosis.
True
Once a referral has been created, where can it be accessed directly? Choose ALL answers that apply.
a. The Referrals tab on the Appointment Desk
b. A Referral workqueue
c. The Interactive Face Sheet
d. Appointment Review
a. The Referrals tab on the Appointment Desk
b. A Referral workqueue
Which of the following is true of patient workqueues? Choose only ONE answer.
a. They can find referrals that are not scheduled.
b. They can find appointments with errors in registration information.
c. They can find orders that need to be scheduled.
d. They can provide a patient with a list of their upcoming appointments.
b. They can find appointments with errors in registration information.
True or False: If a registration error is not caught in a patient workqueue, there is no way to fix it before billing occurs.
False
Which type of workqueue do end users work from to fix failed registration-related DNB checks? Choose only ONE answer.
a. Patient workqueue
b. Account workqueue
c. Claim Edit workqueue
d. Referral workqueue
b. Account workqueue
Once an appointment request has been created, where can it be accessed directly? Choose ALL answers that apply.
a. A Patient workqueue
b. An Appointment Request workqueue
c. The Checklist
d. The Active Requests tab on the Appointment Desk
b. An Appointment Request workqueue
d. The Active Requests tab on the Appointment Desk
What is a referral? Choose ALL answers that apply.
a. A record used for physician to physician care tracking
b. A record used to count approved visits
c. A record used to store insurance authorization
d. A record that contains a physician’s order
a. A record used for physician to physician care tracking
b. A record used to count approved visits
c. A record used to store insurance authorization
When does the New Patient Wizard fire? Choose only ONE answer.
a. When accessing a referral for a new patient consult
b. When scheduling from an appointment request
c. When registering a patient with errors in registration
d. When accessing a hospital encounter for a patient with no guarantor account
d. When accessing a hospital encounter for a patient with no guarantor account
Why might the Registration activity open when you check in a patient? Choose only ONE answer.
a. The appointment has not been signed in.
b. The visit type is attached to a pool.
c. Registration information needs to be verified.
d. The appointment is part of a recurring series.
c. Registration information needs to be verified.
True or False: You should always check to see if a patient has a record in the system before creating a new one.
True
What is the name of the activity that allows you to add a PCP to a patient’s record? Choose only ONE answer.
a. Appointment Entry
b. Care Teams
c. Registration
d. Transcribe Orders
b. Care Teams
When you check in a patient’s appointment, the status of that appointment changes from Scheduled to ___________. Choose only ONE answer.
a. Arrived
b. Complete
c. Present
d. Ready to Be Seen
a. Arrived
How can you tell if an appointment has been altered using the End of Day Status List? Choose only ONE answer.
a. The appointment is in red text on the Arrival List.
b. The appointment is in red text on the Department Appointments report.
c. The appointment is in red text on the Confirm Appointments report.
d. The appointment is in red text on the End of Day Status List.
b. The appointment is in red text on the Department Appointments report.
True or False: Check Out is an optional workflow.
True
